Key Account Manager (Electronic Security)
Sapio Port Melbourne, Victoria, Australia
3 weeks ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from Sapio
Who are SAPIO?
We are proud to be a security business that stands firmly on the shoulders of the unique skill, expertise, and experience of our people.
Systems and data are inert without the activation and interpretation of people. We believe in our teams' skills to look beyond the data and share useful insights with our customers.
Sapio has a fantastic opportunity for a Key Account Manager to join our Electronic Security Team. The Key Account Manager is responsible for managing and growing key Victorian clients across the education sector.
On any given day, it is essential that you:
1. Build and maintain strong relationships with key VIC clients, understanding their business needs, and ensuring their satisfaction with Sapio's electronic security services.
2. Support Sapio in further expanding its presence within the educational sector.
3. Develop and execute account plans to drive growth and maximise revenue from key accounts.
4. Act as a primary point of contact for key clients, addressing their enquiries, resolving issues, and proactively identifying opportunities for new sales and opportunities.
5. Deliver an excellent customer experience using your communication, site management, and product knowledge.
6. Negotiate contract renewals, tenders, and pricing agreements.
7. Provide quotations and technical documentation in an accurate and timely manner.
Why you'll love working for us
The Rewards:
* Work for a leading technology company that is growing and has some amazing clients.
* Although you'll be autonomous, you'll also be part of a strong supportive team.
* We strongly encourage and support your professional development.
* A warm and friendly team that supports flexibility, diversity, and inclusion, and a fun, friendly work environment.
* Bonusly, the peer-to-peer recognition system that pays $$ when you get recognised for outstanding work.
What you need to succeed:
ESSENTIAL
* Current Driver's Licence.
* VIC Security Licence.
* Working With Children Card.
* Strong written and verbal communication skills.
DEMONSTRATED KNOWLEDGE
* A history of working on large integrated installations in a variety of environments (commercial, industrial).
* A range of enterprise-level CCTV and IP Networks.
* A range of enterprise-level electronic access control platforms.
* A positive and motivated attitude.
* A customer-focused approach with demonstrated success in exceeding client expectations by going "the extra mile".
We also expect you to bring:
* Experience as a Business Development Manager or similar in the Education Sector.
* Strong written and verbal communication skills.
* The ability to obtain site clearances as required.
* A proven and successful history of working on and maintaining large integrated installations in a variety of environments (commercial, industrial).
* Able to mentor and guide field service technicians.
You MUST have FULL WORKING RIGHTS in Australia.
We welcome applications from Indigenous Australians, and applicants from culturally and linguistically diverse backgrounds.
Only shortlisted candidates will be contacted.
No agencies please.
MASTER LICENCE # - VIC87479810S
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Security and Investigations
#J-18808-Ljbffr