Northern suburbs broking firm focusing on SME and commercial - 30 hours per week OverviewSNAPSHOT OF WHAT YOUR NEW THE ROLE WILL ENTAIL Full details will be provided in detail at the client interview but will include – Ensure timely and favourable settlement of claims; prepare, process and monitor clients' claims; liaise with underwriters, assessors, legal advisers and clients to achieve settlement of claims; keep clients appropriately informed on the progress of claims; ensure compliance with all relevant statutory and industry requirements and codes; use claims settlements as a marketing tool; develop and maintain an appropriate knowledge of the insurance; keep management and others informed appropriately and as required about your work; lead, motivate, counsel and develop staff; use personal effectiveness techniques at a level appropriate to the position; any and all other duties as required. ResponsibilitiesEnsure timely and favourable settlement of claims Prepare, process and monitor clients' claims Liaise with underwriters, assessors, legal advisers and clients to achieve settlement of claims Keep clients appropriately informed on the progress of claims Ensure compliance with all relevant statutory and industry requirements and codes Use claims settlements as a marketing tool Develop and maintain an appropriate knowledge of the insurance Keep management and others informed appropriately and as required about your work Lead, motivate, counsel and develop staff Use personal effectiveness techniques at a level appropriate to the position Any and all other duties as required Who you'll be working withReports to the Managing Director and Senior Account Managers. You will need to have experience with general insurance claims Essential skills & software knowledgeExcellent verbal and written communication skills Winbeat preferred Microsoft Office suite experience essential Other informationSmall broking firm located in the northern suburbs YOU NEED TO HAVE FULL AUSTRALIAN WORK RIGHTS TO BE CONSIDERED FOR THIS ROLE. How to applyIf you are ready to move forward with your career, we encourage you to apply now by submitting your resume through the advert or via the candidate portal on our website. Online applications are encouraged. Shortlisted candidates will be contacted promptly. All applications to Implicor remain confidential and will not be discussed with anyone outside of Implicor without your consent.#J-18808-Ljbffr