About our Client A well established, fast growing organisation operating within a regulated, customer centric environment is seeking an experienced Credit & Collections Officer to join their finance operations team based in Melbourne.The Opportunity Reporting to the Head of Finance Operations, this role takes responsibility for billing, receipting, reconciliations, collections, and reporting, while working closely with internal stakeholders to optimise outcomes. You will play a key role in reducing aged debt, improving cash collection, and supporting scalable financial processes.Key ResponsibilitiesCredit and collections management, including billing, receipting, and reportingDaily and month-end billing processes, ensuring accurate AR ledger closureReconciliation of invoices, collections, and credit reports; investigation and resolution of variancesAllocation and reconciliation of daily receipts within the billing systemProactive debt collection activities, including customer engagement and escalation where requiredLiaison with third‐party debt collection agencies to recover outstanding balancesContribution to system implementations and continuous process improvementsMonitoring and reporting on KPIs including cash collection, aged debt, billing accuracy, and reporting qualityCandidate ProfileExperience in a credit, collections, or accounts receivable roleSolid understanding of credit risk policies, debt provisioning, and collections principlesStrong attention to detail with a commitment to accurate, high‐quality outputsConfident communicator with proven customer service and stakeholder management skillsAbility to work in a fast‐paced, evolving environmentIntermediate to advanced Microsoft Excel skills; experience across multiple finance systemsWhat's on OfferJoin a growing organisation with a strong focus on continuous improvementExposure to systems enhancements and process optimisation initiativesSupportive, collaborative finance team cultureCBD based role with hybrid working flexibility#J-18808-Ljbffr