Office, Reservations & Marketing Administrator
Offshore Boats Fishing Charter – Darwin, NT
Offshore Boats Fishing Charters is a well-established, locally owned fishing charter business operating in Darwin, NT. We are seeking an organised, reliable, and motivated Office, Reservations & Marketing Administrator to join our team on a full-time salary basis.
This is a key role within the business, responsible for managing daily office operations, handling reservations, and supporting our marketing and online presence. The position is ideal for someone who enjoys working with people, thrives in a fast-paced tourism environment, and takes pride in delivering excellent customer service.
We are looking for someone who not only has strong administrative skills, but also shares a genuine interest and passion for fishing and the Top End lifestyle, and enjoys being part of a close-knit team.
Key Responsibilities
Office & Administration
* Answering and managing all incoming phone calls
* Managing the company email inbox and responding to all enquiries
* General office administration and day-to-day operational support
Reservations & Bookings
* Taking fishing charter reservations via phone, email, and social media channels
* Managing reservations, availability, and booking confirmations
* Liaising with customers, crew, and travel partners to ensure smooth daily operations
Marketing & Communications
* Managing social media platforms (Facebook & Instagram)
* Assisting with digital marketing initiatives, promotions, and gift vouchers
* Preparing and sending monthly email newsletters
* Responding promptly to online enquiries and messages
Accounts & Systems
* Basic bookkeeping and reconciliations using Xero
* Processing invoices, payments, and receipts
About You
* Strong communication and customer service skills
* Highly organised with excellent time management and attention to detail
* Comfortable managing multiple tasks in a busy environment
* Experience with bookings systems and reservations (Rezdy preferred)
* Confident using social media platforms for business purposes
* Basic knowledge of Xero, or willingness to learn
* Able to work independently and as part of a small, hands-on team
* Experience in tourism or fishing charters is an advantage, but not essential
* Passionate about fishing and the Top End lifestyle
* Experience with basic graphic design such as Canva, Mailchimp, Social Media etc.
What We Offer
* A friendly and supportive team environment
* A varied and dynamic role in Darwin's tourism and fishing industry
* Opportunity for long-term employment and growth within the team
* On-the-job training and ongoing skill development
* Flexible working environment
Location: Darwin, Northern Territory
To Apply: Please send your resume and a brief cover letter to