We are seeking a Support Operations Coordinator to assist in the administration of our services.
Key Responsibilities
The ideal candidate will be responsible for:
* Coordinating and managing service bookings, job cards, and invoicing processes
* Providing exceptional customer service through phone calls, emails, and correspondence
* Collaborating with internal teams to ensure seamless communication and scheduling
* Processing credit applications and maintaining accurate customer records
* Uploading documents and images to customer profiles for efficient record-keeping
* Performing various administrative tasks as required by the team
About You:
* Prior experience in an administrative role, preferably in a similar industry
* Excellent verbal and written communication skills, with the ability to adapt to diverse situations
* Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
* Strong organisational and time management skills, with attention to detail and accuracy
* A professional and friendly phone manner, with excellent interpersonal skills
* Ability to work effectively within a small team environment, demonstrating flexibility and adaptability
As a Support Operations Coordinator, you will have opportunities to develop your skills and grow with our organisation. We value our employees and strive to create a positive and supportive work environment.
You will be part of a dedicated team that prioritises exceptional customer service and operational efficiency. If you are a motivated and detail-oriented individual who is passionate about delivering high-quality results, we encourage you to apply for this exciting opportunity.