The City of Canterbury Bankstown is seeking an experienced Workers Compensation and Injury Management Officer to join our professional and supportive Safety & Wellbeing team.
This rewarding role involves managing workers' compensation claims in line with SIRA requirements, providing best practice support to injured workers throughout the claims management process.
The Officer will also maintain Workers Compensation information and data systems, ensuring accurate and timely information exchange with SIRA and other relevant parties.
Key responsibilities include:
* Manage the full lifecycle of workers' compensation claims, including liability assessments, injury management, claims review, wage calculations, and injury activities.
* Develop, implement, and maintain Injury Management Plans to ensure effective recovery and support for injured workers.
* Regularly communicate with claimants, providing updates and ensuring injury management is progressing efficiently.
* Maintain accurate workers' compensation records, including file notes, calculations, and database entries, ensuring compliance with SIRA requirements.
* Evaluate and process workers' compensation invoices, and prepare, interpret, and report on claims data and statistical information.
* Identify gaps in claims management practices, ensuring alignment with SIRA requirements and implementing necessary improvements.
* Provide timely, accurate advice and guidance to Managers and staff on workers' compensation and injury management, including legislative interpretations.
* Assist with the investigation of incidents relating to injuries and ensure preventative measures are implemented.
* Support and assist leaders and managers in understanding and adhering to injury management plans.
* Stay up to date with industry developments by attending seminars and incorporating legislative changes into policies and procedures.
Required skills and qualifications include:
* Relevant qualifications in workers' compensation claims management, return-to-work programs, or injury management.
* Previous experience in managing workers' compensation claims for a self-insurer or scheme agent, with a strong understanding of the processes.
* High level of computer literacy and proficiency with relevant claims management software and data systems.
* Strong ability to interpret and apply relevant legislation and regulations to meet organisational and business requirements effectively.
* Excellent interpersonal skills, with the ability to communicate clearly and professionally, both in writing and verbally, with stakeholders at all levels.
We offer a range of benefits, including:
* An attractive remuneration package.
* A permanent full-time position with local government conditions.
* A work-life balance with accrued time off program.
* Contribution to making a positive impact on our community.
* An investment in your professional growth, fostering continuous learning and development opportunities.
* Access to employee health and wellbeing programs.
Please submit your application via the 'Apply' button below and create a login using your email address and upload a resume and cover letter addressing the essential qualifications and experience within the position description and explaining your suitability for the role.