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Care partner - north, south & central

Adelaide
ACH Group
Posted: 2 January
Offer description

22 Henley Beach Rd, Mile End SA 5031, Australia


About ACH Group

ACH Group is an award-winning, not-for-profit aged care organisation, supporting older people to live good lives since 1952. Today we are proud to employ a workforce of over 2,000 dedicated individuals across metropolitan Adelaide.

At ACH Group, we’re redefining where a career in aged care can take you.

Be supported with ongoing training, leadership opportunities and clear pathways for promotion. With over 200 unique roles across care, allied health, nursing, hospitality, business and administration teams, there are plenty of opportunities to upskill and grow your career in aged care with us.


About the role

We have an exciting opportunity for full-timeCare Partners to join our metro teams based in Rostrevor and Elizabeth South, dedicated to improving the quality of life for ACH Group customers.


What you’ll do

* Collaborate with a dynamic multidisciplinary team to provide comprehensive support to older individuals in the community.
* Empower customers through understanding, developing, and reviewing their Home Care Package.
* Conduct reviews, developing support plans, and implementing clinical and care interventions.
* Build effective relationships with external stakeholders, including carers, medical professionals, and other community services.
* Ensure robust budget management to support customers as their needs change.


What to expect

From day one, you’ll be welcomed through a comprehensive induction and onboarding program to help you understand your role and the ACH Group way of working. You’ll receive the tools, resources, and training needed to confidently support customers. You’ll join an organised team where clear processes and effective communication create a supportive environment. You’ll support a balanced case load of customers, enabling you to deliver person‑centred care and a high‑quality customer experience.

Be supported to achieve your career goals and grow where you want to go, within a respectful and inclusive work culture with strong leadership. The new Aged Care Act 2024 comes into effect on 1 November. ACH Group has invested heavily in training and development so you can deliver exceptional care within a ready and capable team.


To succeed in this role, you will need

* Certificate IV in Community Service/Ageing or similar equivalent qualification.
* Experience in the aged and/or disability sector, preferably in a Care Coordinator/Case Manager role.
* Ability to address individual requirements, including those with complex needs.
* Intermediate computer literacy and data entry skills.
* Excellent communication skills, both verbal and written.
* A problem‑solving approach and a genuine desire to support older people in living a Good Life.
* A Police Check for working in Aged Care less than 12 months old.


If you want to join our amazing team, we can offer you

* Career development with in‑house upskilling and external learning opportunities.
* No on‑call or shift work, the working hours are Monday to Friday, 8.30am – 5pm.
* Locums to cover caseloads when staff are on leave, or on the road.
* Support from internal staff including 24/7 on‑call nursing, 24/7 call centre, scheduling, finance and quality team.
* Friendly and inclusive culture, supporting diversity and employee wellbeing.
* Financial advice for HESTA members, our preferred superannuation supplier.
* Wellbeing program including free employee assistance program.
* Discounted Corporate Membership - Health Insurance – BUPA.

ACH Group is a not‑for‑profit organisation in the Health Care Sector. This means that you can salary package up to $15,900 per annum for living expenses and $2,650 for meals/entertainment to reduce your tax. We also offer a range of perks through our Employee Benefits Program (e.g. discounted private health).


How to Apply

Press ‘Apply’ now.

ACH Group celebrates and encourages workforce diversity and does not discriminate on the basis of gender, age, race, sexual orientation, gender identity, religious beliefs, disability or any other basis.

ACH Group’s strong culture enables us to achieve our purpose, supporting older people to live good lives, by guiding and uniting us, challenging us to do our best, making a difference to the lives of customers and residents every day. Our staff love what they do, aren’t afraid to take action, put their hands up for challenges and celebrate the uniqueness of everyone in our community.

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