As a Documentation Officer, you will create, amend, manage and promulgate operational and business documentation. This is essentially a service role for clients within the organisation.
To be successful in your position you will:
* Provide an array of documentation services using high level software application skills in the documentation production/management suite of applications
* Ensure documentation complies with appropriate corporate, operational and safety standards and requirements
* Contribute to improvements in performance and efficiency of work practices within the documentation unit.
Key Accountabilities:
* Under limited direction and supervision, independently provide high quality documentation and services which are fit for purpose, distributed appropriately and meet customer expectations.
* Use multiple software packages (including Adobe Acrobat Professional and MS Word) under limited direction to register, edit, maintain, distribute and control a range of documentation/information.
* Transfer information which at times, may be incomplete or of marginal quality, to professional material befitting the highly technical and regulated environment in which air traffic control operates.
* Ensure compliance with corporate policies, standards, rules or procedures relating to document management and control.
* Amend, edit and promulgate operational and non-operational documentation electronic copies
* Exercise independent judgement interpreting technical requirements of amending documentation.
* Contribute to and enhance performance and efficiency of work practices within the documentation unit.
* Liaise with internal and external stakeholders as required on documentation management practice and processes.
* Plan and schedule your workload to meet key performance indicators (KPIs).
* Ensure own technical skills remain current in a changing environment.
* Support other areas of Documentation and Records Management as required.
Key Skills, Competencies and Qualifications:
* Demonstrated high level of skills in the use of software tools and applications used in a documentation management/production environment
* Keyboard skills of at least 60 wpm with 95% accuracy
* Demonstrated initiative to contribute to the implementation of improvements where appropriate
* Recent experience in the management, production and control of documentation in accordance with quality management principles
* High standard of oral and written communication skills
* Demonstrated time management skills and an ability to work accurately under pressure and with limited supervision
* Demonstrated ability to correctly interpret and apply standard policies, procedures and regulations
* Demonstrated initiative to contribute to the review, development and implementation of improvements where appropriate
* Interpersonal and liaison skills together with ability to work cooperatively within, and positively contribute to, a small team environment with changing priorities
* Sound communication, negotiation, research and problem solving skills
* Essential: Certificate or Diploma in a relevant discipline or equivalent experience in a documentation production/management environment.
* Desirable: Tertiary Qualifications in relevant discipline
To submit your application, please apply online using the appropriate link below attention Kylie Graham in our Brisbane office quoting Ref No
Your interest will be treated in the strictest of confidence.
Diversity, Equity & Inclusion at Hudson
Hudson is committed to helping you find a workplace where you feel respected, supported, and free to thrive. We welcome applications from all backgrounds, identities, and lived experiences—because when different voices come together, amazing things happen. Casual Loading *Please note for all Australian* based contract and temporary roles only, the pay rate is inclusive of mandatory 25% casual loading. This excludes permanent and fixed term roles.