Assistant Store Manager – Royal Arcade
At Koko Black we don’t just craft chocolate – we create unexpected, signature experiences that delight the senses and spark real human connection.
We’re proudly Australian, fuelled by a deep love of chocolate and the magic moments it brings. Our philosophy is simple: Natural is extraordinary – and our handcrafted creations showcase this through the finest natural ingredients and the talent of our chocolatiers.
We’re here to innovate, surprise, excite and delight. That’s how we create raving fans. That’s how we create Koko Moments.
Responsibilities
* Lead by example – energise your team with your passion and purpose
* Coach & develop – spot potential, nurture growth and inspire excellence
* Drive smooth operations – keep the store humming, the shelves full and the targets smashed
* Own the numbers – optimise stock, reduce waste and make every gram count
* Create unforgettable experiences – go beyond service and into story‑worthy moments
Qualifications
* A motivator with previous retail leadership experience
* A people person who thrives on connection and teamwork
* A customer experience superstar who lives for genuine smiles and happy hearts
* A doer, not just a dreamer – you get results
* A little bit creative, a lot passionate, and always up for a challenge
Benefits
* 40% team member discount on our entire range
* Career growth & development – we’ll invest in your future with in‑store and online training
* A premium, elevated workspace – because chocolate deserves the best, and so do you
* An inclusive and diverse team where your unique talents will shine
We’re looking for someone comfortable with a flexible schedule that includes evenings and weekends. If you’re ready to create moments of magic with chocolate at the heart, apply now!
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