Port Arthur Historic Site Management Authority Tourism Operations
Applications must be submitted by Thursday 23 October, 2025 12:00 PM AEST
Award/Classification:
Port Arthur Historic Site Management Authority Award - General Stream Band 1 RDW
$64,558.00 to $78,377.00 pro rata, per annum
Employment type:
Permanent, part-time
Region:
South
Location:
Port Arthur, Hobart
The Food & Beverage Assistant will deliver exceptional levels of customer service as part of the Food & Beverage team (Front of House) by providing food services and information about the features and facilities available at the Port Arthur Historic Sites.
Hours per fortnight
38 hours per fortnight (minimum)
Statement of Duties
* Provide friendly, efficient and effective customer service to PAHS visitors
* Ensure food service areas are clean and tidy
* Serve food and beverages using hygienic food handling processes
* Use Point of Sale terminal to conduct business transactions
* Provide table service of food and beverage as required
* Provide relevant and accurate information to visitors regarding activities, features and facilities available at the Port Arthur Historic Sites and the surrounding regions and to maintain that knowledge
* Promote and maintain PAHSMA's Vision, Purpose and Values in all contact with visitors and colleagues
* Actively participate in and contribute to PAHSMA's Work Health and Safety processes
Capabilities & Attributes (Selection Criteria)
* Good communication and interpersonal skills including the ability to easily initiate contact with guests
* Ability to work under supervision, take instruction and undertake training and assessment
* Ability to work as part of a team and provide assistance to other team members, including the Back of House team
* Good organisational skills with the ability to increase workflow to meet the demands of peak periods whilst continuing to deliver exceptional customer service
* Understanding of, or the ability to acquire, the skills to undertake general Food and Beverage (FOH)
* Awareness of Work Health and Safety issues
* Responsible Service of Alcohol (RSA) Certificate
* Certificate in Hospitality or Retail or Tourism
How to Apply
Please apply online by clicking the 'Apply Now' button. Please submit your resume and a 100-word (max) written pitch outlining your suitability for the role and reason for applying.
* Review the Statement of Duties and consider if you meet the requirements
* Speak to the Contact Officer if you have any questions
* Submit your application including any additional documents as specified in each individual job vacancy notice
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