Overview
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Responsibilities
- Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
- Diagnoses cause of any malfunction and performs repair.
- Communicates with parts department to obtain needed parts.
- Saves and tags parts of the job if under warranty or if requested by the customer.
- Examines assigned vehicle to determine if further safety or service work is required or recommended.
- Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
- Documents all work performed and recommended on the repair order.
- Road tests vehicles when required or refers to the test technician.
- Participates in manufacturer-sponsored training programs, schools, and events.
- Keeps abreast of manufacturer technical bulletins.
- Supervises work of any apprentice technicians as assigned.
- Reports machinery defects or malfunctions to supervisor.
- Ensures that customers/' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
- Keeps shop area neat and clean.
- Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
- Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
- Operates all tools and equipment in a safe manner.
- Reports any safety issues immediately to management.
Qualifications
- Previous experience at an automotive dealership
- Strong understanding of the service drive
- Dexterity, requiring a steady hand, excellent hand-eye coordination
- Mechanical and troubleshooting skills
- Basic computer competencies
- Positive, friendly attitude, along with a customer service mentality
- Enjoy working in a fast-paced environment
- Ability to learn new technology, repair and service procedures and specifications
- Able to operate electronic diagnostic equipment
- Able to lift up to 50 pounds
- Valid driver's license and clean driving record
- Pass drug testing, MVR/Insurability, background investigation/interview
Seniorities and Employment
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Engineering and Information Technology
- Industries: Automotive
Locations: Warawarrup, Western Australia, Australia; Harvey, Western Australia, Australia; Bunbury, Western Australia, Australia; Collie, Western Australia, Australia; Picton, Western Australia, Australia
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