Description Job Ad Viatek has a long history of supporting and developing our teams to have long successful careers. Our values are key to our success, and we look to employ those that share a similar value set. People Integrity Innovation Customer About this role This role involves supporting our customer base by providing high quality technical support and customer service to Fuji Film and Lexmark printers, photocopiers and production devices. This role will involve on-site and remote support. About Viatek Viatek is regional Australia's leading independent supplier of Fuji Film and Lexmark solutions, and commercial production equipment. We operate 23 locations across Victoria, New South Wales, and South Australia. What we are looking for We are looking for someone that is passionate about what they do. That values high quality service and understand the importance of customer relationships. Previous experience in all aspects of photocopier and printer servicing is key for this role. We will be looking for comprehensive knowledge of digital copying technology, networking technologies and a strong mechanical aptitude. We are looking for those with strong knowledge of the Microsoft Office Suite, great organisational skills, a willingness to learn and the ability to work autonomously or within a team. A valid Australian driver’s licence is essential to this role as well as the ability to obtain a Working with Children Check and a National Police Check. Fluent English written and verbal skills are also required. Why consider Viatek? In order for you to be successful in this role we will provide you with an onboarding program that includes: System led new starter paperwork collection Face to Face (or teams) company induction with the People and Culture team Role specific training with your team Documentation practices and procedures A variety of ongoing training that can be tailored to your areas of interest Access to a wide range of team members that provide support and assistance We have ongoing discussions about your role and career path along with annual formalised salary reviews and you will have access to Viatek’s range of employee benefits and a competitive salary. Lastly, we have built a strong culture based on trust and respect, we have high quality leaders and teams that support one another. This is an excellent opportunity and if it’s something that interests you, we encourage you to apply.