Add expected salary to your profile for insights4D Doors is an Australian-owned, family-operated company and the exclusive distributor of Hormann products to the Australian and New Zealand markets. We supply and produce high-quality and technologically advanced door and access systems and partner with Australia’s finest garage door dealers.REDEFINE YOUR FUTURE AS WE REDEFINE GARAGE DOORS4D Doors is redefining the garage door industry and we are seeking a highly motivated team manager to lead a dedicated group of installers and service technicians.You will be challenged with driving the coordination of the installation and service of our market-leading products. You will need to be solution-focused to navigate key issues for our broad customer base in the commercial, Industrial, and private sectors.You will require experience in managing trades on-site in the construction industry including employees and contractors.KEY RESPONSIBILITIES INCLUDE:Working closely with our Field Service administration team to deliver key business installation and service numbers.Spending time out in the field, on-site with Installers and Service Technicians, building relationships, and learning the Business from the ground up.Strategizing with the Field Service team to deliver on team goals and objectives.Work with the training team to ensure that all works are carried out to company and manufacturer standards.Ensure Field Service team members adhere to OH&S legislation and requirements.Ensure all Field service team members are compliant with relevant licensing and background checks (e.g., construction cards, working with children), and that the field team has all appropriate tools, equipment, and work wear.Ensure all field service works are completed the first time every time to meet customer expectations.Ensure all Field service issues are resolved to customer satisfaction on time.Ensure all business assets including vehicles, tools, and plant are maintained and serviced to minimum safe conditions as required.BACK YOUR SKILLS: WE NEED FROM YOUExcellent communication skills, and ability to connect with team members and customer base at all levels.Proven ability to solve problems and focus on solutions.Demonstrate success in managing a service-based team that has employees and contractors.Understanding of trades and practical construction knowledge.Experience in managing trades and services in a construction setting.Strive to thrive in a fast-paced environment.Laser focussed on job management through total engagement with your field Service team.Have an ability to manage and lead with a strong focus on mentoring, coaching, and developing your team.WHAT IS IN THIS FOR YOU?Highly competitive remuneration packagePersonal Training for anyone (Training based on our Thomastown site office)A supportive and committed team.On-the-job training and developmentEmployee Assistance Program provided for all employees4Ddoors is a proud Equal Opportunity Employer. 4Ddoors does not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, & business need.How do your skills match this job?How do your skills match this job?Sign in and update your profile to get insights.Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Field Service Manager? How many years of people management experience do you have? Do you have a current Police Check (National Police Certificate) for employment? Do you have a current Australian driver's licence?Researching careers? Find all the information and tips you need on career advice.
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