Executive Director, Membership and Engagement
This role requires a senior executive to lead and execute the membership and engagement strategy for a national peak body. The ideal candidate will have experience in strategic leadership within philanthropic, membership, or not-for-profit organisations, as well as a strong background in marketing, communications, and business development.
The Executive Director will be responsible for growing and diversifying the membership base, enhancing value propositions, and implementing member services that align with strategic goals. This includes leadership in business development, overseeing member retention and recruitment initiatives, and fostering partnerships with external stakeholders.
The role also involves managing a national team, accountability for budgeting, CRM utilisation, reporting to executive leadership, and ensuring a unified and impactful member engagement approach across regions.
A key focus of this role is building strong internal cultures, managing diverse teams, and engaging high-net-worth individuals. The successful candidate will possess excellent interpersonal skills, high emotional intelligence, and financial acumen to drive outcomes.
Key Responsibilities:
* Lead and execute the membership and engagement strategy
* Grow and diversify the membership base
* Enhance value propositions and implement member services
* Oversee business development and member retention initiatives
* Foster partnerships with external stakeholders
* Manage a national team
* Accountability for budgeting and CRM utilisation
* Reporting to executive leadership
Requirements:
* Experience in strategic leadership within philanthropic, membership, or not-for-profit organisations
* Strong background in marketing, communications, and business development
* Excellent interpersonal skills
* High emotional intelligence
* Financial acumen
* Ability to build strong internal cultures and manage diverse teams
What We Offer:
* Opportunity to work with a national peak body
* Chance to make a meaningful impact in the community
* Collaborative and dynamic work environment
* Competitive salary and benefits package