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Patient safety and quality manager business partner - pcch

Sydney
NSW Health
Quality Manager
Posted: 14 March
Offer description

Overview

Employment Type: Permanent Full TimePosition Classification: Health Manager Level 2Location: Richmond Community Health CentreRemuneration: $114,251.00 - $134,809.00 per annumHours Per Week: 38Requisition ID: REQ644431Applications Close: 24/03/2026

With CORE Values of Collaboration, Openness, Respect and Empowerment, working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.

About Us

Nepean Blue Mountains Local Health District (NBMLHD) is an exceptional environment to advance your career while enhancing your skills and expertise. As a recognised leader in the healthcare industry, we deliver a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions.

Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney's western suburbs, providing world-class clinical facilities, services, and care.

Nepean Hospital is seeking a dedicated and experienced Patient Safety & Quality Manager to partner with the Paediatric, Child and Community Health (PCCH) services in driving excellence in clinical governance, safety, and quality improvement. This is an exciting opportunity to play a key leadership role in strengthening patient safety culture while supporting clinicians and managers to deliver high-quality, patient-centred care.

Working as a trusted business partner to PCCH, the Patient Safety & Quality Manager will provide expert advice, leadership, and strategic support across patient safety, clinical risk management, accreditation, and quality improvement initiatives. The role works closely with clinical leaders, service managers, and multidisciplinary teams to identify risks, analyse incidents, and implement sustainable improvements that enhance outcomes for children, young people, and their families. This role also contributes to strategic planning and reporting for safety and quality performance within PCCH. The Patient Safety & Quality Manager will work collaboratively with the wider clinical governance team at Nepean Hospital to ensure alignment with district priorities, regulatory requirements, and best practice frameworks. Building strong relationships with clinicians and operational leaders will be central to the success of this position, ensuring safety and quality are embedded in everyday practice.

If you are ready to take the next step in your healthcare career and contribute to a supportive, values-driven environment, apply now and help us shape the future of patient care.

Benefits

* Accrued Day Off (ADO)
* Opportunity for extra tax savings through Salary Packaging
* Novated Leasing
* Great education opportunities through Education Training Service which offers over 110 courses each year
* Access to our Employee Assistance Program (EAP) for staff and family members
* Fitness Passport

NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.

NBMLHD is committed to implementing the child safe standards. For more information, please note the Child Safe Standards. For assistance with applying through the NSW Health Career Portal please note the.

What you will bring to the role

* Relevant tertiary qualifications in a health-related field and/or demonstrated experience in a patient safety and quality coordination role.
* Significant and demonstrated relationship building skills with key stakeholders and an ability to inspire managers and clinicians to make positive and strategic use of patient safety and quality data and information.
* Demonstrated knowledge of and experience in the provision of PS&Q which contributes to the achievement of strategic objectives.
* Demonstrated experience in promoting a culture of evidence based practice, identifying and initiating quality improvement projects.
* Demonstrated problem solving, critical thinking skills with attention to detail.
* Experience in coordination and/or participation in accreditation programs and processes at service level.
* Demonstrated skills in decision making with the ability to take initiative and to prioritise and work to deadlines.
* Experience working within a flexible, multi-skilled team environment with advanced interpersonal, communication and customer service skills, ability to represent the organisation and communicate organisational strategy.

Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.

Need more information?

1) Click here for the Position Description

2) Find out more about applying for this position

For role related queries or questions contact Helen Hodges on Helen.Hodges@health.nsw.gov.au

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