Our Client is the fastest growing major Motor and Home insurer in Australia. Due to significant growth we are seeking trade qualified Panel Beaters/Spray Painters and/or experienced Motor Assessors to join their business. This is also a great opportunity if you are an Estimator on the smash repair side with quoting experience looking to get off the tools, as they provide full training.
About the role:
As an On Road Motor Assessor you will be responsible for accurately assessing vehicle damage to determine cost-effective and safe repairs, while ensuring the best outcome for the customer and balancing the needs of the business.
To achieve this, you will develop and maintain strong relationships with repairers, parts suppliers and other industry bodies as well as internal stakeholders within the business.
Your key responsibilities will include:
* Assess damage to vehicles and negotiate fair and reasonable cost outcomes for both the customer and client
* Write accurate assessment reports, negotiating correct scope & costs for vehicle repairs
* Manage expectations about repair duration and expected completion timeframes
* Build strong relationships with repairers, suppliers, and industry bodies
To be successful in this role, it is essential that you have:
* Trade qualifications in the panel beating/automotive spray-painting industry is a MUST... We are not accepted Mechanics as this time.
* Experience with estimating on the smash repair side is also a definite must
* Motor and/or heavy motor vehicle assessing experience is highly regarded but not necessary
* Exceptional customer service and negotiation skills
* Strong written and verbal communication skills
* Demonstrate resilience in a fast paced environment
* Demonstrate strong analytical and problem-solving skills
* Competent computer skills - training provided on industry specific platforms
* A current and unrestricted driver's licence
So, what's in it for you?
* Fantastic salary package + fully maintained vehicle, mobile phone + uniform
* Comprehensive training, ongoing support, and professional development
* To work for an innovative and dynamic company
* Strong investment in our Assessors with continuous learning of the ever changing repair industry and methods of repair
**As an employer of choice in this space, we are offering a competitive salary, targeted training & professional development, and career progression. The Employee Benefits are second to none...
Client Perks
Extra leave - Enjoy additional leave days on us You'll receive a paid 'ME' day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
Paid parental leave- We support our new parents with paid parental leave and other benefits.
Workplace giving - If you're passionate about a cause, then we are too – we offer workplace giving and we'll dollar match your donations to registered charities.
Development opportunities- We're championing your development with internal programs and access to a wide range of online courses.
Employee discounts - You'll receive discounts on insurance products.
Reward and recognition - We reward high performance with employee recognition, reward and incentive schemes.
Employee Assistance Program– We care about our people and offer an Employee Assistance Program (EAP) which provides professional counselling for employees and their immediate families
iCar– We invest in our Assessors in continuous learning of the ever changing repair industry and methods of repair. The iCar program provides post qualification skills enhancement, education and training to keep Assessors
Genuine Work/Life balance– We understand the importance of providing our Motor Assessors flexible working arrangements. An autonomous role where you can enjoy a genuine work/life balance.
Get social** - Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.
This is a genuine career opportunity on offer so do not hesitate. Apply now by following the links below, please ensure to attach your resume in MS Word format & we will be in touch shortly For a confidential discussion please email
Hinchen Recruitment Group is a team of experienced industry recruiters who offer a highly informative honest process, where our genuine goal is to provide a quality & valued service. One that is respectful to all & is as transparent as possible. Confidentiality is assured with all applications, with your privacy our utmost priority.
Acknowledgement of Country: Hinchen Recruitment Group pay our respects to the Traditional Owners of country throughout Australia. We pay our respects to Elder's past and present and acknowledge the valuable contribution Aboriginal and Torres Strait Islander people make to Australian society.