About the role:
We are seeking an enthusiastic, reliable, and friendly part time staff member to join our small team in a specialist ENT clinic at St Vincent's Private Hospital in Toowoomba. In this role, you will support the clinic in its day-to-day operations to ensure that patients have a positive experience.
While a medical background is not essential, we are looking for individuals with a positive attitude, strong attention to detail, excellent interpersonal skills and technical accuracy for surgical billing. This is an opportunity to work alongside an experienced surgeon and dedicated nursing and administration staff in a friendly, patient-focused environment.
Key responsibilities:
* Welcoming and assisting patients in a professional and friendly manner
* Supporting the clinic team with administrative tasks including: patient scheduling, generating quotes, surgical billing, booking procedures and theatre lists, maintaining the cleanliness and organisation of the clinic, confidentially managing patient records, instrument sterilisation and data entry
* Intermediate proficiency in computer skills is required for effectively using Xestro patient management software and Microsoft 365
* Helping with any other duties as required to ensure the smooth operation of the clinic
Our ideal candidate can commit to two days per week (Monday/Tuesday) on a standard week, but has flexibility to cover sick and annual leave periods. If you have the right attitude, technical accuracy, a passion for providing excellent patient care, and the ability to work as part of a dynamic team, we would love to hear from you.
How to Apply:
Please submit your resume and a cover letter to our Practice Manager, Jacinta, via
To help us process your application, in your email please:
1. Briefly answer: "What does 'excellent patient care' look like to you in a specialist clinic setting?"
2. Briefly describe the process or "checklist" you use to ensure your work is error-free when multitasking.
3. Confirm your availability for the two standard days and your general flexibility for leave cover.