**Reference #**:
- JF/NL0611**Title**:
- Service Desk Analyst - Level 1 / Level 2 - FED GOVT**Category**:
- ICT**Location**:
- ACT**Work Type**:
- Contract**Remuneration**:
- $Neg**Term**:
- 12 months**Description**:
- **Start your Federal government Career**
- **Lucrative 12-month contract with extensions**
- **Top Daily Rates $$$**
The successful **Service Desk Analyst **will be responsible for, but not limited to:
- Accurate recording of calls, incidents, and service request information.
- Providing exceptional customer service.
- Assigning incidents and requests to the correct support groups.
- Mobile device set up & enrolment.