Company Description
AQATO specializes in skills assessment and recognition, enabling professionals and tradespeople to gain the acknowledgment they deserve. Focused on simplifying migration and career growth, AQATO provides tailored pathways to validate skills in line with Australian industry standards. Our trusted platform supports individuals and professionals such as MARA agents, immigration lawyers, and recruiters, ensuring clients achieve visa approval and stand out in the competitive Australian workforce. Guided by a mission to ease the process for skilled workers, AQATO prioritizes customer success by delivering comprehensive and personalized services.
Role Description
This is a full-time, on-site role for an Operations Coordinator located in Pakenham, VIC. The Operations Coordinator will oversee day-to-day operations, including coordinating administrative tasks and supporting efficient service delivery. Additional responsibilities include managing customer relationships, resolving inquiries, and collaborating with team members to optimize processes and meet organizational goals.
Qualifications
* Strong Operations Management and Administrative Assistance skills for coordinating tasks and streamlining workflows
* Excellent Customer Service and Communication skills for effectively interacting with clients and team members
* Well-developed Analytical Skills for problem-solving and critical decision-making
* Attention to detail, multitasking abilities, and a proactive approach to managing challenges and deadlines
* Proficiency in relevant software tools and prior experience in a similar role are advantageous