Transurban is seeking a Customer Specialist Support Advisor – Hardship to provide empathetic support to customers facing financial difficulty. You'll manage hardship applications and collaborate with customers, ensuring timely responses and fair outcomes while balancing business risks.
With proven experience in complex customer management, strong communication skills, and a collaborative nature, you'll play a key role in supporting our customers. Enjoy benefits like 16 weeks paid parental leave, learning opportunities, and health support.
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