3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from HelloRideHelloRide is a leading micromobility provider committed to creating smarter, more sustainable cities. We’re driven by a mission to transform short trips into safe, efficient rides that improve urban mobility for everyone. Our team brings together passion for innovation, technology, and sustainability to address everyday challenges with impactful solutions that support the communities we serve.As we continue to expand, we’re looking for motivated individuals to join us on our journey. This role offers the chance to work on exciting projects, optimise processes, and contribute to the growth of HelloRide’s operations.The RoleAs an Operations Associate at HelloRide, you’ll play a key role in the success of our local operations, helping to deliver a smooth and reliable experience for our riders. Based in Brisbane and surrounding suburbs, you’ll work across a range of operational functions including project coordination, data-driven decision-making, and safety compliance.This hands-on role supports both strategic initiatives and day-to-day execution, ensuring ourprograms run efficiently, safely, and at the highest standard.ResponsibilitiesOperational Support & Efficiency● Lead and execute key projects aimed at optimising city operations, ensuring adherenceto HelloRide’s high standards for safety and performance.● Monitor and analyse operational metrics, contributing data-driven insights to enhancefleet availability, deployment efficiency, and service reliability.● Work closely with management to ensure all team members adhere to StandardOperating Procedures (SOPs) and continuously improve processes.Stakeholder Engagement● Act as the main point of contact between the local team and other departments,including product, customer support, and finance, to support coordinated efforts andaddress operational challenges.● Collaborate with councils and community stakeholders to maintain strong localpartnerships and provide data as requested.Warehouse & Fleet Management● Oversee warehouse operations, ensuring optimal inventory management and equipmentreadiness.● Track and report on fleet performance metrics, ensuring the fleet is well-maintained andaligned with operational goals.Safety & Compliance● Promote a culture of safety by enforcing HelloRide’s safety protocols and supporting● Address safety-related issues and collaborate on campaigns that promote responsibleuse of HelloRide services in the community.People & Project Management● Assist in recruiting, training, and onboarding new hires, ensuring team members arewell-prepared and motivated.● Lead project initiatives focused on operational improvements, including restrictiveparking and event operations, working with cross-functional teams to enhance servicedelivery.What We’re Looking For● Bachelor’s degree in Operations Management, Business Administration, or a relatedfield.● 2+ years of experience in operations, logistics, or project management, preferably withinmicromobility or a similar industry.● Strong organisational skills, with the ability to manage multiple tasks and priorities in afast-paced environment.● Proficiency with tools like G Suite, Excel, Slack, and experience with scheduling and● Excellent problem-solving skills, with a data-driven approach to optimising operations.● A proactive team player with strong communication skills and an ability to collaborateWhy Join HelloRide?We offer a unique opportunity to grow your career in a fast-evolving industry, working alongside a passionate team committed to making a difference. If you’re excited about creating sustainable urban mobility solutions and want to be part of a mission-driven company, HelloRide could be the perfect fit for you!Seniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionManagement, Public Relations, and Business DevelopmentIndustriesTransportation, Logistics, Supply Chain and Storage, Technology, Information and Internet, and Freight and Package TransportationReferrals increase your chances of interviewing at HelloRide by 2xSign in to set job alerts for “Operations Associate” roles.We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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