Job Description
We are seeking a highly motivated individual to join our team as a Store Assistant. As a key member of our store team, you will be responsible for delivering exceptional customer service and maintaining the highest standards of store presentation.
Key Responsibilities:
* Collecting stock from the warehouse using heavy roll cages (up to 15KG) to replenish items across the store, keeping our shelves tidy and full of well-presented products
* Providing outstanding customer service, supporting with any questions, and proactively offering help
* Building great knowledge about our products, services and promotions to help provide recommendations
* Date checking fresh produce and grocery products
* Assisting colleagues as needed and supporting with deliveries as required
Requirements
To succeed in this role, you will need:
* A friendly and welcoming approach with a genuine enthusiasm for helping customers
* Ability to work in a fast-paced, physical and high energy environment, and thrive in being part of a team
* Takes responsibility for owning tasks and uses initiative to solve problems
* Ability to work flexibly and productively to a high standard across the store - you will be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
* Comfortable in learning to use new digital tools and technology to do your job brilliantly
* Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers
Benefits
We offer a range of benefits to support your personal and professional development:
* Discount card –10% off at all stores after four weeks, increasing to 15% discount every Friday and Saturday
* Free food and hot drinks – provided for colleagues in all our stores
* Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
* Pension – we’ll match between 4-7.5% of your pension contributions
* Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
* Wellbeing support– including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Why Work With Us?
Our company is dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
We strive to create an environment where our colleagues feel valued, supported, and empowered to grow and develop in their careers. We believe that by working together, we can make a real difference in the lives of our customers and our communities.