Branch Staff Job Description
This is a unique opportunity to be part of a dynamic team that supports essential industries and helps trade customers get materials they need to work effectively every day.
As a Branch Staff member, you will have the chance to build relationships and explore opportunities for career advancement within our branch network.
The role involves loading and tracking delivery runs locally, maintaining high standards of general housekeeping within the branch and vehicles.
You will also handle over-the-counter retail trade sales and customer quotes, deliver exceptional customer service, pick orders, manage warehouse and stock control activities.
Our ideal candidate will possess an MR Licence (ideal but not essential), customer service experience, confidence, initiative and enthusiasm.
A clean full driver's licence and some general computer skills are also required.
We value common sense as highly as a university degree and promote people based on performance, not age.
We're looking for the right individuals who enjoy interacting with people, performing well under pressure and seizing opportunities.
Key Responsibilities:
* Loading and tracking delivery runs locally
* Maintaining high standards of general housekeeping within the branch and vehicles
* Handling over-the-counter retail trade sales and customer quotes
* Delivering exceptional customer service
* Picking orders, managing warehouse and stock control activities
Requirements:
* MR Licence (ideal but not essential)
* Customer service experience
* Confidence, initiative and enthusiasm
* Clean full driver's licence
* Some general computer skills
What We Offer:
* Ongoing training and career development opportunities
* Team member discounts on company products
* Paid parental leave
Why Choose Us:
We're a forward-thinking organization dedicated to driving fire safety and the fire protection industry forward. Our team members enjoy a positive and supportive work environment where everyone has the opportunity to grow and succeed.