Founded in 2012 by Charlotte Blakeney, cult jewellery brand By Charlotte has emerged as a leading name in the global fine jewellery market. Amidst expansion and growth, we are looking for inspiring, creative, kind, and like-minded individuals to help us shape the future of our brand.
We are seeking experienced and passionate individuals to join our store team for the Christmas period. This will be a fixed-term contract from approximately November through to the end of January. This is a unique opportunity to be part of the By Charlotte brand and contribute to our continued success.
The Role
We are seeking Retail Assistants to be based in our beautiful By Charlotte Robina boutique over the peak sale period with the potential to extend.
Key Responsibilities
Offer the highest standard of service by following the By Charlotte selling expectations to deliver an educational, engaging, and inspiring client experience.
Establish genuine and meaningful connections with the By Charlotte customer base to foster great sales and an increased customer lifetime value.
Foster a customer-first sales culture by prioritising service over tasking at all times.
Maintain exceptional product knowledge by consistently driving your own engagement and understanding of seasonal and core jewellery ranges in-store.
Understand layering, curation, and complimentary jewellery styles and utilise this product knowledge to increase sales and KPI outcomes.
Contribute to the operational success of the store by supporting the Manager and Assistant Manager in operational tasks as required and directed.
Communicate effectively, honestly, and professionally at all times.
Comply with By Charlotte Policies, Procedures, and Communication expectations, and always prioritise OH&S, flagging any safety risks with the Boutique Manager in a timely and accurate manner.
Our Perks
Generous product discounts for yourself.
Competitive retail commission scheme.
Join a highly collaborative and passionate team in a growing business.
We are passionate about providing equal opportunities in the workplace and are committed to creating and maintaining a culture of collaboration, respect, and inclusivity.
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