Well, Hello There,
* Looking for a career that's meaningful and fulfilling?
* Are you great at connecting with people and building relationships?
* Do you love the idea of helping businesses grow with digital marketing?
What's the Role?
As a client relationship manager, you will:
Inspire change in their business and help them grow.
The Big Picture:
* Coach Them
: Guide clients through the digital landscape. They will come to you for advice, and you will assist them with digital marketing, sales, and strategies to grow their business.
* Strategy
: You are responsible for overseeing their overall grwoth strategy. You will collaborate with our team to conduct in-depth research on their market and competition to identify potential opportunities.
* Monthly Meetings
: Conduct monthly meetings to review their leads, analyse their ROI, make suggestions, and address any problems or opportunities.
Your Role Will Include:
Helping Build Out Their Marketing Plan
Support clients in shaping a practical, focused marketing strategy that aligns with their sales goals and business objectives. Collaborate with our team of seo managers copy copywriters, developers to help drive our clients campaign forward.
Improve & Build Out Their Sales Process
Work 1:1 with business owners to map out their ideal sales journey — from first inquiry to signed deal.
Objection Handling & Sales Confidence
Coach clients on how to handle objections effectively, close more deals, and build confidence in their offer.
Sales Goal Setting and Tracking
Help clients set realistic sales goals and create actionable plans to hit them month after month.
Help to build out their Sales Pipeline
Guide clients in creating and managing a clear sales pipeline so they can stay on top of leads and conversions.
Upselling and Increasing Lifetime Value
Coach clients on identifying upsell opportunities and increasing customer value through smart service add-ons.
Constant Client Check-ins & Support
Stay connected with clients through regular meetings, ensuring they feel supported, clear, and accountable.
About You:
* Strong background in sales coaching, business development, or consulting
* Confident understanding of marketing strategy and digital growth channels
* Experience working with small businesses, especially in service-based industries
* Skilled communicator who can simplify and structure both sales and marketing
* Comfortable managing multiple clients and building trust quickly
Additionally, you will:
* Help Improve Their Website via Conversion Rate Optimisation
: Enhance their site to turn visitors into customers.
* Help Clients Track and Follow Up on Their Business Growth
: Support clients in monitoring progress and achieving their business goals.
* Assist Clients in Tackling Problems and Roadblocks
: Offer guidance and solutions to overcome challenges along the way.
Who Are We Looking For?
We are seeking someone who:
* Is organised and skilled at managing multiple client projects simultaneously.
* Communicates effectively and builds strong, trust-based relationships.
* Has a background in digital marketing, SEO, sales, or a related field.
* Enjoys problem-solving and providing actionable feedback to clients.
* Is committed to delivering exceptional service and continuous improvement.
About Us:
Search It Local is a leading digital marketing agency with a focus on helping businesses grow. We foster a supportive and inclusive environment where every team member is encouraged to excel.
What Is It Like To Work Here?
Watch This
Why Join Us?
* Competitive salary package with opportunities for advancement.
* Be part of a dedicated and collaborative team committed to excellence.
* Access to training and professional development to further your skills.
* Enjoy a positive work culture that values teamwork and client success.
* Participate in engaging team activities and company events.
Here at Search It Local, we're more about your drive to learn and interest in tackling challenges than what's on your résumé. So, don't stress if you don't hit every mark—give it a shot and apply
Ready to Help Businesses Grow?
If you're ready to take on a role that combines client relationship management with strategic SEO execution, we'd love to hear from you.
Send us your CV, and let's explore this opportunity together.