Assistant Manager
At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and our passion is to create the best place for kids and families to eat and play!
Commission Detail Exempt: Commission potential from $0.50 to $10.00 for each Membership you sell, and from $0.15 to $3.00 for each Fun Pass you sell! Paid out bi-weekly (unless state law requires otherwise). Non-Exempt: Commission potential from $2.00 to $8.00 for each Membership you sell, and from $0.60 to $2.40 for each Fun Pass you sell! Paid out bi-weekly (unless state law requires otherwise).
Job Responsibilities
* Make daily decisions that involve time management, staff scheduling, cleanliness and upholding product and guest service standards.
* Build sales and maximize profits by effectively recruiting, training, developing and motivating your team to meet company and guest expectations.
* Coach and inspire the team to deliver outstanding guest service and ensure a safe, clean, and run environment.
* Understand cost control procedures, inventory, financials, and labor management.
* Take ownership of an Area of Impact "AOI" in one of four areas and over time, complete a rotation in each of the following areas:
o Kitchen – manage product ordering, food safety, scheduling, and cleanliness. Oversee pizza dough preparation from scratch, cook pizza and other Chuck E. menu items.
o Sales – with oversight over the Cashier, Salad Bar and Gift Shop. This includes monitoring Sales results (including upselling and suggestive selling programs). Inventory, ordering, execution and profitability management of the Merchandise area. And quality assurance of the Salad Bar and prep procedures.
o Showroom – lead birthday party execution and planning. Maximize party bookings and guest satisfaction while optimizing showroom seating.
o Gameroom – partner with the Technical Manager to keep games and restaurant equipment in top condition with minimal down time. Analyze game play data and ticket payouts while keeping the gameroom and surrounding areas clean and guest ready.
Skills We're Looking For
* Coaching and Developing Others
* Effective Communication
* Composure
* Resourcefulness
* Demonstrates Ethics and Integrity
* Time and Priority Management
Minimum Qualifications
* Must be able to work 40 hours a week
* Must have a high‐school diploma or GED
* Must be at least 21 years of age or older (RVP approval may allow for hiring at the age permitted by local law for selling, ringing up, checking identification and serving alcohol)
* Minimum of one (1) year of experience managing people, preferably in the food service industry OR experience as an Opening Coordinator for at least six (6) months
Essential Job Functions and Work Environment
* Must be able to lift or carry objects weighing 0-50 pounds during scheduled shift.
* Must be able to stand, bend, kneel, reach, push/pull, walk and squat during scheduled shift.
* The work environment includes flashing and flickering lights, moving mechanical parts, and loud noise, as well as exposure to non‐weather related wet, humid, extreme heat and extreme cold conditions.
Benefits & Perks
CEC offers a competitive benefits package designed to support employees nationwide. All employees enjoy access to telemedicine, early wage access, a 401(k) retirement plan, employee meal discounts, an Employee Assistance Program (EAP), tuition savings, scholarships, and financial relief resources. Part‐time employees may enroll in fixed indemnity medical coverage, dental and vision options, and voluntary life and short‐term disability benefits. Full‐time employees (averaging 29.5+ hours/week) are eligible for comprehensive medical, dental, and vision coverage, paid sick/vacation time, paid holidays (where applicable), FSA/HSA options, life and disability insurance, voluntary benefits, legal coverage, and additional education and student loan support.
State & Local Compliance / EEO Statement
CEC provides paid sick leave and other benefits as required by applicable state and local laws. We have rigorous health and sanitation standards, and our operational procedures are designed to meet or exceed local requirements and most importantly to protect the health of our teams and guests. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CEC Entertainment is an Equal Opportunity Employer. We do not discriminate against applicants due to race, ancestry, color, genetics, gender identity, gender expression, sexual orientation, national origin, religion, age, physical or mental disability, pregnancy, veteran status or on the basis of any other federal, state or local protected class.
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