ServiceNow Delivery Manager - Canberra (Security Cleared)
Location: Canberra, ACT
Clearance: Active AGSVA Security Clearance (Baseline, NV1, or NV2) required
Type: Permanent
Nelson Frank, the global leader in ServiceNow recruitment, is partnering with a leading ServiceNow Partner in Canberra who are looking for an experienced ServiceNow Delivery Manager to join their team. This is a key role within their ServiceNow practice, overseeing delivery across multiple secure projects, managing client relationships, and ensuring outcomes are achieved on time and to the highest standard.
Key Responsibilities
* Oversee end‑to‑end delivery of ServiceNow projects within Federal Government environments
* Manage delivery teams, project scope, timelines, and budgets
* Act as the main point of contact for senior stakeholders and vendors
* Ensure best practice across ServiceNow implementation and governance
* Support continuous improvement and innovation across the ServiceNow platform
About You
* Proven experience as a ServiceNow Delivery Manager, Program Manager, or Engagement Lead
* Deep understanding of the ServiceNow platform and delivery lifecycle
* Excellent stakeholder engagement and communication skills
* Experience delivering projects within secure environments
* Active AGSVA Security Clearance (Baseline, NV1, or NV2)
What's on Offer
* Permanent opportunity with a highly respected ServiceNow Partner
* Canberra‑based role supporting key Federal Government clients
* Collaborative team culture with strong leadership support
* Competitive salary package + ongoing training and certifications
If you're a ServiceNow Delivery Manager with a current security clearance and want to play a pivotal role in large‑scale, high‑impact ServiceNow programs - I'd love to chat.
Reach out directly or apply now for a confidential discussion.
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