2 days ago Be among the first 25 applicantsThis range is provided by Synechron. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$95.00/hr - A$100.00/hrJob SummaryWe are seeking a proactive and technically skilled SAS Application Support Engineer (L1/L2) to provide production and operational support for SAS-based applications used within a large-scale banking environment. The engineer will play a key role in ensuring business-critical applications run smoothly, performing incident resolution, and collaborating with business and technical stakeholders.Key ResponsibilitiesL1 SupportMonitor scheduled SAS jobs and automated workflows via Control-M or equivalent job schedulers.Perform first-level analysis of job failures and escalate as needed.Conduct routine health checks on SAS applications and infrastructure.Create, update, and resolve incidents in ServiceNow (or similar ticketing systems).Provide timely updates and communication to business stakeholders on job and service status.L2 SupportInvestigate SAS job failures by analyzing logs (SAS logs, system logs).Debug and resolve data-related and transformation logic issues in Base SAS/Macro code.Coordinate with infrastructure teams for resolution of platform-level issues (e.g., disk usage, memory spikes).Support SAS metadata and library configurations via SAS Management Console.Collaborate with developers and QA to deploy SAS code to UAT and production environments.Participate in root cause analysis and post-incident reviews.Required Skills & Experience3–6 years of experience in SAS support roles, preferably in banking or financial services.Strong knowledge of Base SAS, SAS Macro, and job execution monitoring.Experience with Control-M, AutoSys, or other job scheduling tools.Familiarity with SAS Management Console, SAS DI Studio, and/or SAS Enterprise Guide.Exposure to Linux/Unix environments – ability to perform basic shell scripting and file handling.Basic knowledge of relational databases (e.g., Oracle, Teradata, SQL Server) and writing SQL queries.Familiarity with ITIL processes – Incident, Problem, and Change Management.If Interested, Kindly share your profile for further process.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Synechron by 2xGet notified about new Application Support Engineer jobs in Sydney, New South Wales, Australia.Sydney, New South Wales, Australia 3 weeks agoIT Applications Support Specialist | Sydney HQSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia A$110,266.00-A$122,058.00 2 weeks agoMillers Point, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 4 weeks agoTechnical Support Engineer - Windows User ExperienceSydney, New South Wales, Australia 6 days agoGreater Sydney Area A$80,000.00-A$100,000.00 3 weeks agoSydney, New South Wales, Australia 1 month agoRevesby, New South Wales, Australia 1 week agoMillers Point, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 2 weeks agoAssociate Solution Engineer (Technical Support)Sydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 6 days agoOfficer - FX Application Support Analyst (Hybrid)Sydney, New South Wales, Australia 5 days agoTechnical Support Engineer - Windows NetworkingSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 weeks agoCastle Hill, New South Wales, Australia 1 month agoTechnical Support Engineer(EV Charging Solutions)Sydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 3 hours agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 1 month agoMascot, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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