Job Description:
The Community Administration Assistant is responsible for various administrative duties within a collaborative community team. The role involves tasks such as data entry, providing support to package coordinators and senior support workers, and serving as the first point of contact for new clients and staff.
* Triage all client communication via phone and email to the appropriate Community team member.
* Assist with client queries in a person-centered manner.
* Act as the primary point of contact for visitors, clients, and their families.
* Attend social centre and gym events, welcoming attendees and taking attendance.
* Coordinate events as needed.
* Ensure document consistency by managing document control, adhering to internal formatting guidelines.
* Be a liaison for some staff inquiries.
Required Skills and Qualifications:
* Excellent communication and interpersonal skills.
* Ability to multitask and prioritize tasks efficiently.
* Strong organizational and time management skills.
* Proficiency in computer software applications, particularly data entry tools.
Benefits:
* Opportunity to work in a dynamic community team environment.
* Chance to develop administrative skills and expertise.
* Collaborative work atmosphere.
Others:
This role is an excellent opportunity for individuals seeking a challenging and rewarding career in community administration. If you are a motivated and detail-oriented individual, we encourage you to apply for this position.