Academic Support Officer (Research)
Job is based in Australia.
Employment Details
Full-time, 35 hours per week.
Continuing.
Remuneration: Broadband 5/6, level 5 from $88,717, level 6 from $103,866 plus 17% super.
Location: UNSW Canberra, ADFA Campus.
About UNSW Canberra
University of New South Wales (UNSW) in Canberra has multiple locations in the Nation's Capital.
UNSW Canberra distinguishes itself from other institutions by its commitment to being thoughtful, practical, and purposeful in all endeavours. This combined approach is integral to the university's impact and contributes to its recognition as one of the top 20 universities globally, as well as a proud member of Australia's esteemed Group of Eight.
Choosing a career at UNSW means embracing an environment where thriving, facing challenges, and engaging in meaningful work are not just encouraged but integral to the university experience. If you seek a career where you can excel and contribute meaningfully, you've found the right place.
At UNSW, we pride ourselves on being a workplace where the best people come to do their best work.
Why Your Role Matters
The School of Science is one of six Schools at UNSW Canberra and comprises approximately 50 academic staff and 60 postgraduate students supported by 15 professional and technical staff. The school encompasses the disciplines of Aviation, Chemistry, Geography, Mathematics & Statistics, Oceanography and Physics. Under the direction of the School Manager, the Academic Support Officer provides support to academic staff and assists in the effective delivery of the teaching and research activities of the school.
Accountabilities
We are seeking a proactive and detail-oriented Academic Support Officer to enable the school's strategic direction by supporting academic staff and senior leadership. This role provides high-level operational and administrative support, including academic and student support financial (including student reimbursements, travel bookings and guidance interpreting local policy and procedures) and digital communications. It also provides pastoral care to HDR students through orientation, progress reviews, and general guidance.
The successful candidate will demonstrate strong organisational and communication skills, manage competing priorities, and foster collaborative relationships with university colleagues, Defence, and industry stakeholders.
Who You Are (skills and experience)
At Level 5
* The completion of a degree without relevant work experience, or a completion of an associate diploma with work experience, or an equivalent level of knowledge gained through any other combination of education training and/or experience.
* Excellent interpersonal, written, and verbal communication skills.
* Proficiency in a range of computing skills including word processing, spreadsheets, databases, internet, email, and a demonstrated ability to learn and implement new systems.
* The ability to work independently with minimal supervision and work productively as part of a team.
* Demonstrated ability to produce accurate, timely and well-presented information that meets the requirements of the business.
* An understanding of and commitment to UNSW's aims, objectives and values in action, together with relevant policies and guidelines.
At Level 6 (in addition to Level 5 skills and experience)
* Demonstrated relevant knowledge and proven ability to apply knowledge and experience to manage, analyse and resolve tasks of varying complexity such as developing, applying, interpreting, and advising policies, systems, manuals, rules, procedures, and guidelines effectively and efficiently.
* Demonstrated highly developed organisational skills and proven ability to establish priorities, work within strict deadlines, communicate on both technical and non-technical levels, negotiate with influence in a complex organisation.
* Ability to plan, organise and co-ordinate projects and tasks and lead workplace initiatives.
Benefits And Culture
* Flexible working options (work from home, flexible hours etc)
* Additional three days leave during December festive period
* Career development opportunities
* Up to 50% discount on UNSW courses
* Flexible 17% superannuation contributions, additional leave-loading payments and salary sacrifice
* Free gym access
* UNSW-wide strategy to focus on Healthy Body, Healthy Mind, Healthy Places and Healthy Culture.
Eligibility
Visa sponsorship is not available for this position. Candidates must hold full rights to work in Australia to be considered for this position.
The University reserves the right not to proceed with any appointment.
Pre-Employment Checks
Aligned with UNSW's focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for. These pre-employment checks may include a combination of some of the following checks:
* National and International Criminal history checks
* Entitlement to work and ID checks
* Working With Children Checks
* Completion of a Gender-Based Violence Prevention Declaration
* Verification of relevant qualifications
* Verification of relevant professional membership
* Employment history and reference checks
* Financial responsibility assessments/checks
* Medical Checks and Assessments
Compliance with the necessary combination of these checks is a condition of employment at UNSW.
How To Apply
Make each day matter with a meaningful career at UNSW. Submit your application online before Sunday 15 March 2026 11:30pm, including your CV and a 1–2-page cover letter addressing the required skills and experience outlined in the position description.
Get In Touch
For role-related queries please contact: Natalie Gee – School Manager, School of Science
Email: n.gee@unsw.edu.au
For Recruitment Process-related Queries please contact: Holly Whale – Talent Acquisition Consultant
Email: h.whale@unsw.edu.au
Applications cannot be accepted if sent directly to the contact listed.
Additional Information
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
Find out more about the lifestyle and benefits when working with UNSW. For further information about UNSW Canberra, please visit: UNSW Canberra. For further information on living in Canberra, please visit: Living in Canberra.
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