Overview
Smokemart & Gift Box – Store Manager
For over three decades, Smokemart & GiftBox has been the go-to destination for all things tobacco and gifting. We pride ourselves on providing customers with quality products and specialised service and promoting a supportive, positive culture for our team. The SMGB team supports equality and diversity, reflected across our 250+ stores nationwide. Today, SMGB is part of the Viva Energy group, an ASX-listed powerhouse with a driving ambition to become Australia's largest convenience retailer. We offer our range of products and services on a grand scale.
There has never been a more exciting time to join our team as we set out to redefine the retail landscape in Australia.
More About You – Store Manager
Responsible for running day to day operations of the store and ensuring it is customer focused, efficient and cost-effective. As the leader for the store, you will be responsible for maintaining high operational and organizational standards, training and continuous coaching of team members and creating a pleasant environment for both customers and team members.
Key Responsibilities
* Oversee the daily operations of the store, making sure it runs smoothly and effectively
* Motivating the team to meet sales objectives by training and mentoring staff
* Ensuring store compliance with health and safety regulations
* Monitoring inventory levels and ordering new items
* Hiring, training, developing and overseeing new staff
* Maintain outstanding store conditions and visual merchandising standards
* Drive customer service excellence to every aspect of the store, deal with queries and complaints in a professional manner
The Successful Applicants Will Also Have
* Proven ability to manage and lead within a fast-paced environment
* Excellent organizational, time management and multitasking skills
* Critical thinker and problem-solving skills
* A happy, friendly and energetic personality
* A desire to deliver high quality customer service
* A current/valid police check or willingness to obtain if successful
Would you like to know more? If you\'re passionate about customer service and want to build a career with an iconic brand, hit Apply Now
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