** This role is at Commonwealth Bank (not for Hatch)**
Hatch is supporting Commonwealth Bank to find a great Communications Manager to join their Marketing team. Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like Commonwealth Bank.
**About the role at Commonwealth Bank**
In the Frontline Experience (Fx) team, we support the Retail Bank's customer contact centres, known as Customer Service Direct (CSD). We support the business by helping to deliver industry leading customer experience, change management, communications, process and strategy functions.
**Seniority**
**Junior** - A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.
**Responsibilities**
- Copywriting and Content Creation - Write compelling content in line with the brand's voice to achieve key goals, including awareness, ranking, and conversion
- Market and Customer Research - Conducts research into relevant trends, industries, markets and customers to develop informed sales strategies
- Content Development - Build and manage a rich content calendar that attracts the relevant audiences
**Strengths**
- Attention to detail - Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables
- Collaboration - Works with others by being open, transparent in communication and listening to achieve goals
- Written communication - Writes in a clear and structured format to convey information and ideas effectively to a target audience
Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like Commonwealth Bank.
We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.
**Salary**: $60,000.00 - $120,000.00 per year
Work Location: One location
📌 Communications Manager [Zb42]
🏢 Hatch
📍 Sydney