About the role
We are seeking an experienced and friendly Receptionist to join our team at The Panorama Hotel in St Helens, Tasmania. This is a part-time role, offering the perfect work-life balance. As the first point of contact for our guests, you will play a vital role in creating a welcoming, positive experience.
What you'll be doing
* Greeting guests and making their check-in/check-out experience enjoyable and seamless.
* Answering incoming phone calls and dealing with them as required.
* Providing excellent customer service and handling inquiries and bookings for accommodation & the restaurant as required.
* Assisting with various office duties as needed.
* Maintaining a neat and organised reception area.
What we're looking for
* Previous experience as a hotel Receptionist or in a similar customer service role
* Strong communication and interpersonal skills with a professional and friendly demeanour
* Excellent organisational abilities and attention to detail
* Experience with the RMS booking system an advantage but not essential
* Ability to work well independently and as part of a team
* Availability to work early and late shifts as well as weekends and public holidays as required
What we offer
The Panorama Hotel is a family owned & run business. We value our employees and strive to create a supportive and happy work environment.
About us
The Panorama Hotel is a multi award winning venue which is still evolving. We offer accommodation, restaurant and function rooms for Weddings & Corporate conferences etc.
If you are excited about the prospect of joining our team and contributing to our continued success, we encourage you to apply now.
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