Act as an ambassador for the hotel at all timesTo provide a consistent and high quality standard of food and beverage set up/service to all clientsEnsure policies and procedures are adhered to relating to customer service, cleanliness and personal developmentMaintaining accountability, a positive work environment and being an integral part of a strong, supportive and professional teamWork closely with the management within the food and beverage department to achieve high quality service, presentation and delivery to all guestsEnsure excellent and professional client service at all timesSetup and reset specific activities as directedUndertake general waiting and service duties of food and beveragesCommunicate and liaise with team members, kitchen and other areas of operationFollow hygienic food and beverage handling proceduresAdhere to responsible service of alcohol and licensing provisions and standards at all timesAbility to work in a team based environmentBe aware and understand the hotel Work Health & Safety (WHS) policies and proceduresDevelop and maintain high levels of service within the hotel, particularly within departments, on a daily basisProficient in the professional service and dispensing of a wide range of alcoholic and non-alcoholic beveragesCourteous, welcoming and informativeInvolved in the service of a variety of functions requiring food or beverage serviceEstablish good professional relationship with existing and new clientsHave a good understanding of all departments within Hotel to be able to sell to the inquiring customerStrong and effective communication methods with management and staffConsistent and professional delivery of our products such as wine service, tap beer and food offeringsFollow Standard Operating Procedures (SOPs) and / or Safe Work Procedures (SWPs) for all areas of the hotel at all times
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