Are you a skilled leader looking to drive success in a fast-paced retail environment? As an Operations Manager, you will be responsible for leading the store operation to deliver exceptional customer experiences. You will maximize sales and profits by effectively managing inventory, visual merchandising, and marketing strategies.
Key Responsibilities:
* Coach and empower your team members to work safely and efficiently
* Lead the way in delivering best-in-class customer service across the entire store by coaching employees on the right service behaviors
* Develop and lead a friendly, helpful, and knowledgeable team of experts
* Ensure best practices are implemented and maintained throughout the organization
Requirements:
* Demonstrated leadership ability with a focus on driving high-performing teams of over 50
* Previous experience in big-box retail or a multi-site leadership role in specialty retail
* A friendly, informal, and consultative approach when working with colleagues and customers
* A proven track record of building service-focused teams that exceed customer expectations
* Experience in coaching and developing others to achieve their full potential
* The ability to support and drive change initiatives throughout the organization
* A strong safety awareness and commitment to creating a safe work environment
* Flexibility to work rotational rosters, public holidays, and weekends as needed
You will be part of a dynamic workplace where you will feel valued and supported. Our goal is to ensure everyone is treated fairly and our team members are committed to supporting you every step of the way.