Network & Telco Specialist | Strategic Partner to Telcos, Integrators, DC Providers, MSPs & Enterprises | Enabling Project Delivery Across APAC
About the Company
Join a high-performing and rapidly growing MSP delivering modern, secure, and scalable IT solutions to clients across Australia. With strong growth, a supportive culture, and a focus on innovation, this is an environment where you'll have autonomy, flexibility, and genuine development pathways.
The Opportunity
We're seeking a System Administrator to support, maintain, and improve customer environments across Aruba-based networks, Fortinet security, cloud platforms, and on-prem systems. This is a hands-on, varied technical role with full WFH flexibility.
You'll work directly with clients, solve escalated issues, contribute to project work, and play a key role in keeping their environments operating smoothly.
Key Responsibilities
Administer, troubleshoot, and optimise customer Aruba switching environments, including VLANs, routing, and network segmentation.
Configure, manage, and support Fortinet firewalls, VPNs, and security policies.
Maintain and support Windows Server, Active Directory, Group Policy, DNS, DHCP, IIS, and related services.
Support and administer Azure, Office 365, Exchange Online, SharePoint, and Intune.
Proactively monitor network and system performance, resolving issues before they impact clients.
Participate in project work including network refreshes, firewall upgrades, cloud migrations, and infrastructure optimisation.
Provide excellent communication and client-focused support in a multi-customer MSP environment.
Skills & Experience
Networking:
Aruba switching (CX/ProCurve)
Fortinet Firewalls (FortiGate) including SD-WAN, VPN, and security policy management
VLANs, routing fundamentals, wireless troubleshooting
Network monitoring tools and performance optimisation
Systems & Cloud:
Windows Server Administration
MSP Experience:
Strong troubleshooting and communication skills
Working within SLAs and ticketing systems
What's In It For You
Fully remote (WFH) role with flexible hours
Join a fast-growing MSP with real career progression
Supportive team and collaborative engineering culture
Paid certification and training support
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