Job Description
">
Are you looking for a new challenge in administration support? We have an exciting opportunity available for a professional with experience in handling high volume calls and providing excellent customer service. As an Administration Support Officer, you will play a key role in ensuring the provision of quality services to our clients.
">
Key Responsibilities:
">
">
* Handling incoming calls and scheduling appointments;
">
* Providing administrative support to the Early Childhood Approach team;
">
* Ensuring documentation and information management meet requirements;
">
* Providing high level customer service via phone, face to face and email;
">
* Actively contributing to the achievement of organisational goals and objectives;
">
">
Requirements and Qualifications:
">
">
* Cert IV in Business and Administration or equivalent;
">
* Demonstrate experience managing high volume phone calls with strong customer service focus;
">
* Proven organisational and time management skills with capacity to be flexible and adaptive to changing workplace requirements;
">
* Well-developed interpersonal skills and demonstrated experience in providing high level customer service;
">
* High level verbal and written communication skills with exceptional attention to detail;
">
* Current Working with Children Card, National Police Clearance, NDIS Worker Screening Check, and WA 'C' Class driver's licence;
">
">
Benefits
">
We offer a wide-ranging benefits package including: permanent full-time position, salary starting from $84,964.71 per annum plus superannuation, opportunity to salary package, ongoing professional development opportunities, additional paid break between Christmas and New Year, unique opportunity to work in an organisation passionate about diversity and inclusion, and amazing people and rewarding team culture with highly capable and welcoming colleagues.
">
Why Join Us?
">
At Wanslea, we value inclusivity, diversity, and continuous learning. Our employees are encouraged to grow professionally and personally in a supportive environment. If you share our values and passion for supporting children and families, we would love to hear from you!
"]},