1 day ago Be among the first 25 applicants
Treatment Coordinator – Inspire Confidence, Empower Smiles
Location:Sunshine, Victoria (Support across multiple clinics as needed)
Sector:Healthcare – Full training provided (Dental industry experience preferred)
Introduction
At Care Family Dental, we believe a healthy smile can transform lives. Our purpose goes beyond dentistry—we empower confidence, create comfort, and help people reconnect with their potential. We're now seeking a Treatment Coordinator to be the warm, knowledgeable bridge between our clinical team and our patients.
This is more than a job—it's an opportunity to step into a purpose-driven career that blends relationship-building, patient care, and marketing strategy in a supportive, growth-driven environment.
Position Overview
As our Treatment Coordinator, you'll be a key player in guiding patients through their dental journey—from the first hello to starting treatment. You'll help patients understand their options, navigate financials, and feel supported every step of the way. You'll also play a strategic role in marketing, helping to shape how we engage our community through social media and campaigns.
This is the perfect role for someone with a dental industry background, customer service, sales, or healthcare background who's ready to step into a more rewarding and patient care driven career—with full training and support provided.
Key Responsibilities
* Build strong, trusting relationships with patients
* Present and "close" dental treatment plans with clarity and empathy
* Coordinate appointments and ensure smooth scheduling
* Support patients through financial arrangements and insurance queries
* Collaborate with the clinical team to deliver a seamless patient experience
* Schedule and coordinate General Anaesthesia and IV sedation appointments
* Manage social media channels and contribute to content strategy
* Collaborate with marketing team on marketing campaigns to enhance patient engagement and referrals
* Contribute innovative ideas and strategies to improve productivity and efficiency within your role and the practice
Ideal Candidate Profile
We welcome individuals who bring emotional intelligence, professionalism, and a drive to make a difference in people's lives. Ideal experience includes:
* 4–10 years in a client-facing role (e.g., sales, healthcare, hospitality, or coordination)
* Confidence in presenting information and engaging others
* Exceptional verbal and written communication skills
* Ability to handle multiple priorities with grace and organisation
* A proactive, solutions-focused mindset
* Comfort with social media and interest in marketing
* A passion for patient care and a team-first attitude
* Dental industry experience is desirable—full treatment coordination training will be provided to the right candidate.
Why Join Sunshine Dental Group?
* A meaningful role where you help transform lives daily
* Structured onboarding and ongoing training
* Competitive salary + performance-based bonuses
* Mentorship and career progression opportunities
* Autonomy to contribute to marketing and patient outreach
* A supportive, high-performing, and friendly team
Our Purpose
We exist to help people smile with confidence—because when people feel good about themselves, they show up differently in the world. That transformation starts with you.
Apply Now
If you're ready to grow professionally and make a real impact, we'd love to hear from you. Please send your resume and a short cover letter telling us why this role speaks to you.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Health Care Provider
* Industries
Medical Practices
Referrals increase your chances of interviewing at Sunshine Dental Group by 2x
Get notified about new Treatment Coordinator jobs in Sunshine, Victoria, Australia.
Wheelers Hill, Victoria, Australia 1 week ago
Administration Officer Parks and Natural Environment
Melbourne Airport, Victoria, Australia 2 weeks ago
Community Safety Administration Officer - Amenity Protection
Melbourne, Victoria, Australia 2 weeks ago
Cremorne, Victoria, Australia 2 weeks ago
Project Administrator - D&C Health Care Projects
Melbourne, Victoria, Australia 1 week ago
Project Administrator - D&C Health Care Projects
Melbourne, Victoria, Australia 1 week ago
Melbourne, Victoria, Australia 1 week ago
Hawthorn, Victoria, Australia 1 month ago
Melbourne, Victoria, Australia 3 months ago
Medical Partnership Services Administrator
South Melbourne, Victoria, Australia 2 days ago
Treatment Room Team Leader | Greensborough | Full Time
Greensborough, Victoria, Australia 3 weeks ago
Melbourne, Victoria, Australia 3 weeks ago
Melbourne, Victoria, Australia 1 week ago
Melbourne, Victoria, Australia 2 weeks ago
Melbourne, Victoria, Australia 2 days ago
Melbourne, Victoria, Australia 2 weeks ago
General Dental Receptionist/Treatment Planner
East Melbourne, Victoria, Australia 3 weeks ago
Melbourne, Victoria, Australia 1 week ago
Training and Education Planner (Dental Assistant, Administrative)
Melbourne, Victoria, Australia 2 weeks ago
Melbourne, Victoria, Australia 1 month ago
Projects Administrator Port Melbourne, VIC
Port Melbourne, Victoria, Australia 1 week ago
Melbourne, Victoria, Australia 1 week ago
Melbourne, Victoria, Australia 1 week ago
Melbourne, Victoria, Australia A$60.00-A$61.00 2 days ago
Admin Officer - Outpatient Surgical Services
Melbourne, Victoria, Australia 2 days ago
Administration Assistant - VET and Careers
Client Services Administrator Port Melbourne
Port Melbourne, Victoria, Australia 20 hours ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr