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Monday 12:00 PM - 9:00 PM
Tuesday - Thursday 8:00 AM - 5:00 PM
Saturday - Sunday 8:00 AM - 5:00 PM
Engaging and inclusive team environment where you can be yourself while delivering a consistently good shopping experience for our customers Support in your leadership role through the Store Leadership Pathway, providing the next chapter to your career in retail Attractive team benefits & perks with well-known brands About The Role Our Department Manager roles are designed to shape your future into a fulfilling and exciting career at Woolworths Group. Supported by our Store Leadership Pathway, you will develop your leadership skills and department capabilities to lead your team and advance your career.
Department Managers oversee their departments end-to-end, fostering a connected, flexible, and high-performing team committed to serving customers and communities. As a caring leader, you will play a key role in daily operations, working closely with store leadership and team members to ensure an excellent shopping experience and a positive work environment.
Everyone has the opportunity to reach their full potential. Being a Department Manager is a step towards Store Management or Support roles, or an opportunity to become an expert in your field—your choice!
What You'll Do As a Customer Service Manager, your skills will help reduce queue wait times, improve pickup experiences, manage tobacco inventory, and ensure legal compliance.
What You'll Bring Ability to engage customers through ACTs—Acknowledge, Care & Thank Prioritize safety by following correct store processes Desire to lead department operations and support your team daily Ability to collaborate effectively and grow your knowledge Self-awareness of your leadership style and ambition to develop as a future leader Appreciation for working across stores to enhance the shopping experience A curious mindset to develop skills and support career growth What You'll Experience We support your career journey and reward great work with:
Opportunities to grow through our Store Leadership Pathway Flexibility to support your personal life Workplace support via the Sonder App for you and your family Paid parental leave and resources for balancing family & work Progressive leave policies to focus on what matters Endless Possibilities with Woolworths Group We are part of Woolworths Group—over 200,000 passionate individuals working together to create better experiences for our customers. We support innovation, growth, and making a meaningful impact, with endless possibilities for your career.
Everyone Belongs at Woolworths Group We value diversity, equity, inclusion, and belonging. Our inclusive workplace allows everyone to reach their full potential. We encourage all candidates to apply and request accommodations if needed.
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