Job Title:
Fulfillment Team Member
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Description
The key role of this position involves accurately picking quality products for online customer orders.
Key Responsibilities:
* Select and pack grocery items efficiently, ensuring accuracy and adherence to customer specifications.
* Communicate with customers regarding order details, substitutions, and any special requests to ensure a positive shopping experience.
* Inspect products for quality, freshness, and expiration dates to meet excellence standards.
* Organise items for easy retrieval and packing, ensuring orders are completed in a timely manner.
* Utilise the online shopping platform and inventory management systems to process orders accurately.
* Follow all safety protocols and guidelines to ensure a safe working environment.
Requirements:
* A genuine passion for food and shopping
* A customer-first mentality
* A love of teamwork and growing with others
* A flexible and adaptable approach to change
* A willingness to work and be reliable
Benefits:
* Team discounts across brands
* A rewards program that recognises purpose-driven work
* A global business with career possibilities and exposure to a wide network
* Parental leave and various leave types
We value genuine care, a flexible approach to work, and opportunities to grow your career and make a meaningful impact. Our commitment to belonging means we strive to create an inclusive workplace where everyone can belong, be their best self, and reach their full potential.