Retail Store Team Leader - Sydney Westfield + Myer
Lead a team of Sales Associates at ECCO's store in Westfield Sydney + Myer, utilizing your previous management experience and passion for quality leather products.
About ECCO: ECCO is a global family of over 25,000 employees committed to high-quality, innovative, sustainable, and responsible shoe manufacturing. We prioritize environmental responsibility by reducing emissions, waste, and resource consumption. Our diverse workforce benefits from lifelong learning and development opportunities.
About the Role:
We are seeking a highly motivated Retail Team Leader with a passion for success. You will provide exceptional customer service, lead and coach your team, drive productivity, execute brand campaigns, and promote our high-quality shoes and accessories.
Responsibilities:
1. Lead and coach the store team to deliver excellent customer service, uphold our brand standards, and meet store goals.
2. Assist with staff scheduling and recruitment activities.
3. Ensure visual merchandising and mystery shopper standards are maintained.
4. Oversee customer returns and manage inventory.
5. Train team members on product knowledge, visual merchandising, and sales techniques.
Skills & Experience:
* Previous retail management experience as a store or assistant store manager.
* Proven success in achieving KPIs and sales targets.
* Strong commitment to providing exceptional customer service and representing the ECCO brand.
* Excellent relationship-building and communication skills.
* Motivated to lead, develop, and succeed in a fast-paced environment.
* Leadership style that is adaptable and persuasive.
* Passionate about product knowledge and team development.
Perks & Benefits:
* KPI-based sales bonuses and monthly recognition.
* Generous staff discounts and biannual product allocations.
* Full-time role with flexible scheduling for work/life balance.
* Regular coaching and support from a multi-site leader.
* Development programs including induction, product training, and leadership courses.
* Opportunities for career progression within a global organization.
* Employee Assistance Program for personal and work support.
* Inclusive, environmentally conscious, and diverse workplace culture.
If this sounds like you, APPLY TODAY ! Visit us at: ECCO TikTok
Join ECCO's global family and lead a team promoting quality leather goods to our valued customers!
About the company
ECCO Sko A/S, founded in 1963 by Karl Toosbuy in Bredebro, Denmark, is a renowned Danish shoe manufacturer and retailer committed to quality and innovation.
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