**Customer Service Advisor**
- $80,000 - $85,000 Plus Super
- Miranda, NSW
- Ongoing training and career development
**About the company**
- A growing multi-award-winning business with a great team.
- Sydney's specialist trailer and caravan repair centre.
**About the role**
A responsible Customer Service Advisor is needed in Miranda, NSW. Our client is a growing multi-award-winning business with a great team. If you are looking for a career as a part of a very close team, we invite you to apply
**Duties**
- Responsible for checking in customer's vehicles
- Arrange weekly schedule and bookings
- Assign jobs to technicians.
- Accurately recording customer's concerns on job cards
- Record and update vehicle details and take photos
- Contact customers and quote for further repairs as required
- Parts ordering and receiving
- Stock management of parts and accessories
- Liaise with technicians and subcontractors
- Invoicing and creating purchase orders
- Maintain high OH&S standards
**Skills and experience**
- Proactive and driven to exceed customer expectations
- Upbeat personality
- Have experience in the automotive, RV or similar industry.
- Excellent communication and phone manners.
- High attention to detail
- Strong work ethic including being reliable, punctual and hardworking
- Hold a current driver's licence
- Have a trade qualification in any of the automotive or RV trades.
- Experience using CRM system
**Culture**
With a passion for continuing education and training, their team are highly specialised and skilled providing the most up-to-date and current knowledge in the trailer and caravan repair industry.
**Benefits**
- Product Training
- Staff discounts
- Team meals and events
- Supportive and inclusive team environment
- Ongoing training and career development
**How to Apply**
Please send us your resume today if you are interested in joining a successful business for this fantastic full-time position
.