This is a Billing Officer role with Icon Group based in Brisbane, QLD, AU Icon Group Role Seniority - mid level More about the Billing Officer role at Icon Group Administration Brisbane Full Time Icon Cancer Centre Australia Billing Officer (Radiation Oncology) - Icon Cancer Centre Join our Billings team and support our Radiation Oncology centres Utilise your experience managing both inpatient and outpatient claims across Medicare, Health Funds and Third Party Insurers Oversee patient invoices, follow-up debtors, attend to enquiries and set-up payment plans Permanent, Full-Time, Hybrid Office/WFH Flexibility If you have experience in any of the below, we’d love to hear from you! Processing health fund claims from an in-patient or outpatient setting Experience working for a healthfund, managing hospital policies/claims Accounts Receivable or Debt Collection Medical Secretary experience (Medical Specialists or Private Hospital) About Icon Icon Group is Australia’s largest dedicated cancer care provider with a growing reach into New Zealand and Asia. Our Australian cancer services division is made up of day oncology hospitals, radiation oncology centres and comprehensive centres offering medical oncology, haematology and radiation oncology services under one roof. The group also encompasses chemotherapy compounding services and pharmacy. Icon is an innovative market leader at the forefront of cancer care and is dedicated to providing exceptional cancer care to patients as close to home as possible. About The Role A permanent, full-time position is now available for a Billing Officer to join our team supporting our Radiation Oncology centres around Australia. Our Billings team oversees the process of Medicare, Health Fund and Insurance claims from patient treatments delivered across our centres and manages outstanding patient debt. There is flexibility for the role to be located at our head office in Brisbane, remote from home, or a hybrid of both. Key Responsibilities Include: Process, compile & distribute medical billing accounts for services which include Inpatient, Outpatient and other billing as required across multiple locations and states Follow up any unpaid and/or rejected items as required with Medicare, Health Funds, DVA, TAC, WorkCover, Overseas insurer or any other relevant agency or organisation Perform regular debtor follow-up including any required investigations and resubmissions for unpaid invoices whilst maintaining financial accountability Effectively report to the Manager any unpaid invoices or outstanding debtors for further review on a routine basis Ensure that all Eclipse, Medicare and health fund rejections are actioned Liaising with Site managers to resolve account issues and debt management Collation of final approved paperwork for Direct Debits required for Trial, SCR and IconPay patients Review and follow up unreconciled transactions as soon as possible within the month About you Excellent computer skills including all MS Office products and the ability to learn specialist programs used within the Department Developed relationship and people skills Highly developed written and verbal communication skills Excellent time management, interpersonal and organisational skills Lateral thinking, problem solving & decision-making skills Experience in a similar role or in the health insurance industry including Medicare and Health Fund rulings and billing interpretations What’s in it for you In this role, you’ll enjoy a friendly, flexible and dynamic work environment, unique rewards and benefits and the opportunity to work for a growing and innovative market leader. How to Apply: If you have the experience and qualities we’re looking for, we want to hear from you. Please apply by clicking on the Apply link below, including your resume and a cover letter. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Icon Group team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Processing medical billing accounts Following up unpaid invoices Liaising with site managers Key Strengths Processing health fund claims Accounts Receivable or Debt Collection Excellent computer skills Medical Secretary experience Relationship and people skills Problem-solving skills Why Icon Group is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Icon Group not with Hatch.