Job Description
1. Good to extensive ability to deliver public cloud and modern workspace technologies
2. Strong Technical capability and ability to deliver projects single-handily
3. Ability to build relationships & execute success projects
4. Delivering IT infrastructure and Cloud services for Small, Medium and SMB customer base
About Our Client
Our client is a unique Managed Service Provide with high client satisfaction score. We are looking for individuals who can improve the client satisfaction score even more.
About the Role
The Senior Projects & Cloud Engineer will be highest escalation point implementation engineers in the team. You will work within a team demonstrating their proven technical, project delivery and superior customer service skills.
You will work within a team demonstrating their proven technical, project delivery and superior customer service skills. It is important that the Project Engineer remains productive and completes jobs within their allocated budget, to a high level of quality which is expected by the clients.
Common Requirement :
5. Strong technical ability especially public cloud infrastructure
6. Strong work ethic and time management skills
7. Strong sense of accountability – ability to take accountability & deliver technical solution in line with the solution design
8. Strong client engagement, communication and documentation skills
Job tasks and responsibilities
9. Delivering zero downtime deployments, and immutable infrastructure principles Cloud projects and solutions delivery experience and knowledge: Hands on implementation experience of cloud projects (MS Azure and the suite of O365 services not limited to Email migrations, SharePoint online, OneDrive, Teams, PowerBi, Dynamics 365, Modern Workplace.) Hands-on, in-depth, working knowledge of Azure, AWS and Office 365. Solid understanding of AWS/Azure best practices such as those articulated within the AWS/Azure Framework, and in particular cloud security practices. Tenancy creation, management of MS Azure subscriptions and resources
10. Delivering/Deploy/Configure/Install other on-premise and/or cloud infrastructure projects/solutions autonomously and/or within a team such as: Virtualisation technologies such as Hyper-V & VMware including clusters and storage arrays. Microsoft's core SME business applications, operating systems (including Office 365), printing and server/network environments Virtual machines (VMs), configure and manage virtual networks, and manage identities Windows (All current flavours), Active Directory, GP, Terminal Server, Citrix, and SAN's Networking infrastructure such as Firewalls, Switches, Routers, WAP's, LAN, WAN, Load Balancing, WLAN, SD-WAN, QoS, VPN, Voice, & Web Application Scanning Security – Firewall such as CISCO Meraki, SonicWall, etc Backup – configuring Veeam, Datto, cloud backup solutions
11. Ensure that all internal and external stakeholders are kept up to date with the status of deliverables and disruptions at all times before, during and after a job until relevant signoff has been achieved.
12. Maintain a consistent high standard of professional interaction both over the phone, on email or face to face with clients and Ensure that billable jobs are completed within budget
13. Provide leadership and mentoring to junior members of the team by looking for opportunities to encourage and build others
Experience:
14. Extensive experience in working with Public Cloud services
15. Coding experience is key to success within this role, and PowerShell skills will be looked upon favourably
16. At-least 8+ years' projects experience in a MSP environment deploying infrastructure solutions especially cloud and modern workspace technologies
17. Good all rounded experience across Systems, Cloud, Storage, Virtualisation, Backup, Network
18. Experience in multi-server, multi-site, multi-domain environments
19. Excellent client service skills, communication skills and documentation skills
20. Intermediate to Advanced knowledge of SonicWALL, Cisco and/or Meraki firewalls
21. Intune deployment experience is an advantage
22. Project Management skills/experience shall be looked upon favourably
Qualification:
23. Tertiary qualification and relevant industry certifications Azure, M365, MCITP, MCSE, VCP, CCNA, Datto, VMWare
24. Strong Experience (and preferably certifications) in VMware, Microsoft Server Suite of products.
25. Must have a full Driver's License and their own car to attend client sites
26. Knowledge of ConnectWise (PSA) preferably
27. Continually grow and further personal development and education
28. Able to work in a calm and professional manner
29. Ability to follow process and work in a systematic manner
30. Strong self-management and organisational skills
On Offer:
31. Competitive Remuneration
32. Permanent position
33. Excellent client engagement role
34. Excellent office & culture -where people enjoy their job, and always learn a lot
35. Fast growing IT Consulting company
36. Exposure to latest technologies
37. 100% projects based role