Overview
Ready to Make a Difference? Join Our Iconic Team at Telstra. As a Retail Customer Service & Sales Consultant, you'll be the trusted expert in-store who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing Telstra's purpose to life: to build a connected future so everyone can thrive.
What You\'ll Be Doing
* Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
* Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
* Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
Collaborate and Contribute
Collaborate with your team to create a welcoming environment where everyone is supported to achieve store goals.
Salary and Benefits
* Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
* Leave Options: Access 16 weeks of paid parental leave, Telstra Extra Day Off, gender-affirmation leave, cultural leave, blood donor leave, and the ability to purchase up to 4 weeks of additional leave.
* Training & Career Growth: Access over 17,000 learning programs with LinkedIn Learning, and participate in Telstra\'s Future Ready program to build your skills for your next step.
* Flexibility: Flexible working hours and a supportive approach to parental leave—do it your way.
* Recognition & Rewards: Monthly performance rewards and a range of recognition programs.
* Inclusive Culture: Join a diverse and inclusive team where everyone\'s perspective is valued and respected.
It\'s You We\'re Looking For
* Great Communication Skills: You\'re a natural at connecting with people and making their day better.
* Solution-Oriented: You enjoy thinking on your feet and tailoring solutions for each customer.
* Sales Drive: You\'re motivated to achieve (and exceed!) sales targets and KPIs.
* Passion for Learning: You\'re eager to grow and develop your skills in a dynamic environment.
* Resilience and Positivity: You have a can-do attitude, even when things get busy.
* Customer-Facing Experience: Previous experience is a plus but not required—bring your enthusiasm and we\'ll teach you the rest.
How to Apply
Ready to kickstart your journey with us? Click "Apply Now" to submit your application. After applying, watch for an email from our partner, HireVue, to complete the next step in our assessment process.
Join Telstra Retail: When you become part of the Telstra team, you\'re joining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. We can\'t wait to see what you\'ll bring to our team!
#J-18808-Ljbffr