Detailed Job Description
The Senior Field Technician role is a key position within our organization, requiring a unique blend of technical expertise and interpersonal skills. You will be responsible for delivering end-to-end services to customers, ensuring seamless connections, and resolving technical issues.
Your daily tasks will involve:
* Network Inspection: Regularly inspect and maintain network infrastructure to ensure optimal performance.
* Troubleshooting: Use technical expertise to diagnose and resolve complex network issues.
* Customer Communication: Provide clear, concise information to customers regarding repair schedules, progress, and outcomes.
Requirements and Qualifications
* ACMA license (or equivalent).
* Certificate III or IV in Telecommunications.
* Strong problem-solving and communication skills.