We are seeking a detail-oriented and proactive Quality & Compliance Coordinator to support compliance across our cosmetics and hardgoods portfolio. Reporting to the Group Quality & Compliance Manager, you will ensure products meet regulatory requirements across global markets throughout the product lifecycle.
You are highly organised, analytical and solutions-focused, with strong attention to detail and the confidence to collaborate and influence across teams and external stakeholders. You take ownership of regulatory outcomes and thrive in a fast-paced, detail-driven environment.
THE ROLE:
Oversee third-party compliance and testing (CTT) projects, ensuring timely delivery and accurate tracking
Review formulations, ingredients, CPSRs, test reports, artworks and product claims to ensure regulatory compliance
Coordinate product registrations, including dossier creation and maintenance across global markets
Liaise with manufacturers, consultants, labs, wholesalers and regulators to ensure all required safety and compliance documentation is complete and accurate
Support AICIS and other external reporting obligations, including chemical reviews against the AICIS Inventory
Maintain accurate product compliance systems and databases, ensuring data integrity
Support product safety investigations, complaints, corrective actions, withdrawals and recalls
Assist with audits, policy implementation and compliance initiatives to protect brand and group assets
On-site role 5-days per week, based in our St Kilda Road offices.
THE IDEAL CANDIDATE:
Experience in a Regulatory Affairs or compliance-focused role within skincare, cosmetics, or personal care (essential)
Bachelor's degree in Biological Sciences, Chemistry, Biochemistry, Toxicology, Pharmacy, Medicine, or Pharmacology (preferred)
Strong knowledge of cosmetic and consumer goods regulatory standards, including AICIS, APCO, labeling, and product safety compliance
Experience managing third-party testing, audits, and product registrations
Skilled in reviewing formulations, ingredients, labels, marketing materials, and claims for compliance
Strong project coordination, stakeholder management, and communication skills
Demonstrated attention to detail, analytical thinking, and problem-solving
Ability to provide guidance, training, and support to internal teams on compliance policies and practices
Familiarity with new product introduction systems, product master databases, and intellectual property protection
Experience supporting recalls, corrective actions, and regulatory investigations
WHY JOIN THE BRANDBANK GROUP TEAM?
Generous discounts across all Brandbank Brands
Opportunity to work for a uniquely Australian Retail Group with a global vision
Supportive team culture and environment
Employee Referral Program - be rewarded for referring great new people to our team
Health and Wellness initiatives with access to Employee Assistance Program
Brandbank Day - An additional day's leave to use however you like - whether it's for life admin, cultural celebrations, or simply recharging.
You & Your Mate - Yes, we mean your dog Bring your furry friend to work and make your day that little bit brighter.
Sample Sales - Exclusive access to product samples at great prices - a fun and exciting benefit for anyone who loves our brands.
Pantry Perks - Free breakfast and snacks available on-site for a quick pick-me-up.
End-of-Trip Facilities - Including bike stands, showers, towel service, and ironing boards for those commuting in active ways.
ABOUT BRANDBANK GROUP:
Brandbank was founded on bold creative thinking. We exist to ensure that the entire experience of a brand is brilliantly designed and beautifully connected, and the customer is at the heart of everything we do. Our growing business is built on a house of carefully curated brands, each chosen for a specific reason to deliver rich connections to our customers. Brandbank Group consists of Seed Heritage, Unison, allkinds, Commonry & kikki.K.
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Please note: Brandbank Group is not currently seeking support from recruitment agencies for this role and will not accept any unsolicited candidate profiles or associated fees. We encourage interested applicants to apply directly if they would like to be considered for this opportunity.