Get set up for success with 4-6 weeks of one-on-one training, a supportive and accessible manager and a collaborative team of technicians who have 'each other's back'. You'll have everything you need to do the job: fully maintained van, fuel card, toll tag, iPhone, iPad and uniform all while enjoying the independence of a fully autonomous role.
* Monday to Friday
* Staff discount platform with retailers such as Woolworths, JB Hi-Fi & Amazon
* Employee and friends & family discounts on products & services
* Employee Assistance Program
* Career development through ongoing learning and development
* Refer a friend bonus scheme
* Novated Car Leases
What you will be doing
As Service Technician Plumber for Zip Water, you will be performing installs, services, repairs & maintenance of filtered boiling and chilled water systems which requires demonstrated troubleshooting ability and general technical experience.
* Troubleshooting using service manuals, computerised diagnostics & general technical experience.
* Conducting diagnostics for repairs and complete assessment for customers.
* Liaising with Customer Care Coordinators to ensure jobs are completed and if required follow up and further appointments arranged.
* Providing exceptional customer service!
About the Company
Zip Water is a world class company and market leader, they manufacture locally and export globally. Part of the Culligan Group of Companies, which leads the world in healthy and sustainable drinking water solutions and services. They bring clean, safe and soft water to more than 100 million consumers worldwide and save around 40 billion single use plastic bottles each year.
What we are looking for
Zip are seeking an experienced Plumber to join the team servicing the Sydney metro area. In the role you will install and service their boiling and chilled water units.
As a Zip Technician, you will be customer focused with a strong fault‐finding nature with attention to detail. You will be reliable and organised and take pride in your presentation and representation of the Company at all times.
* Qualified Plumber with full trade qualifications
* Experience as a Field Service Technician or similar technical role (water systems, coffee machines, appliances, refrigeration, etc)
* Strong fault finding and diagnostic skills
* Comfortable working independently in the field to achieve efficient issue resolution
* Great communication and customer service skills
* Full Australian drivers licence and have eligibility to go through security clearance
Zip Water requires employees to be fully vaccinated against Covid-19 to ensure the safety and wellbeing of our people and due the requirements of our valued customers.
A pre‐employment medical, including a health, drug and alcohol assessment, is required for this position and is part of the selection process.
For candidates who progress through our screening process, we are obliged to ensure that all candidates have the necessary legal right to work in Australia. We will require you to provide evidence prior to an interview.
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