Automotive Service Advisor/Reception
We are seeking a customer service superstar, with a mechanical aptitude to join our workshop team for a 6‐month maternity leave position. This exciting prospect is full‐time, fixed‐term with the potential for extension if the right fit. This is a diverse role where you will be the first point of contact for customers, front‐of‐house and support workshop coordination. You will work closely with the workshop technicians and business owners to plan and schedule day‐to‐day activities including service bookings, technical diagnoses and large repair jobs, while ensuring progression through projects and backlog.
Responsibilities
* Act as the first point of contact for customers.
* Manage front‐of‐house duties and support workshop coordination.
* Plan and schedule day‐to‐day activities, including service bookings, technical diagnoses and large repair jobs.
* Ensure projects progress smoothly and backlog is maintained.
Qualifications
* Basic automotive understanding.
* Previous customer service experience.
* General administration and basic computer skills.
* Time management skills.
* Attention to detail.
* Reliable vehicle and current Australian driver's licence.
* Full driver licence (required).
About the Company
We are a family‐owned and operated automotive service centre located in West Ipswich. Our expert mechanics offer repair and maintenance to all makes and models, including logbook servicing, maintenance and mechanical repairs on 4x4s and commercial vehicles.
Job Specifications
* Job Types: Full time, Temp to perm
* Contract length: 7 months
* Salary: $49,218.44 – $60,000.00 per year
* Schedule: 8‐hour shift
* Location: In person
* Work Authorisation: Australia (preferred)
Perks
* Employee discount
* Employee mentoring program
* Employee stock purchase plan
* Referral program
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