Do you want your work to make a difference for NSW?
Together, we create thriving environments, communities and economies.
- Join a large supportive energetic team
- 2 X Temporary full-time roles until December 2024
- Orange location / Hybrid working supported
- Salary relative to experience, and ranges from $70 694 to $76 587 + super
Our Financial Transactional Services team within our Share Services Division are currently hiring two Processing Officers to join their cooperative dynamic team.
Processing Officers are responsible for the timely and accurate processing of transactions and related support functions, including filing and storage of documents in the departmental records management system and resolution of internal and external queries.
Responsibilities
- Process transactions in accordance with policies, procedures and work instructions
- Assist customers with queries related to transactions and processing status updates
- Ensure assigned tasks and transactions are processed within agreed service times and to the expected standard
- Escalate any processing issues including bottlenecks or backlogs impacting on delivery of services
- Liaise with the transaction requestor for transactions requiring clarification and / or where there are discrepancies
- Filing and storage of both physical and electronic records in accordance with required record keeping protocols
About You
To be successful in this role you will have previous experience in an administrative or transactional finance environment with strong customer service skills, preferably from a medium to large organisation. Strong attention to detail and good organisational skills will also see you succeed in this role.
In our inclusive and accessible workplace, differences are embraced, contributions are valued, and everyone has a sense of connection and belonging. DPHI supports various employee affinity groups, practice flexible working, offer job share and workplace adjustments.
If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.
Applications close Wednesday 21st February 2024 at 11 : 55PM.
A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.
Benefits
- make adjustments to the recruitment process
- offer information about workplace adjustments and support networks
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